Selangor, Malaysia

Job Family Group:

Human Resources Jobs

Worker Type:

Regular

Posting Start Date:

May 4, 2026

Business Unit:

Human Resources

Experience Level:

Early Careers

Job Description:

Whats the role

HR Operations and EE Experience (HR) provides global remuneration, benefits and services for all businesses and their employees. Global Payroll has direct management oversight for E2E Payroll responsibilities across 30+ countries, representing approximately 92% of Shell employees globally, including the Shell HR community, third party providers. Annually the global Payroll team is responsible to ensure the timely, accurate and compliant delivery of approximately $14 Billion USD in total remuneration, in addition to extensive integration with both pension and equity assets across all countries.

Reporting to the Country Payroll Manager, the Payroll Advisor is accountable for processing monthly payroll (salary payments, statutory payments) and verifying payroll administration against statutory directives and company guidelines, performing FCM controls, managing the payroll process by means of internal audit. In addition, the successful incumbent will participate and lead local/regional/global project as assigned and champion continuous improvement activities.

The incumbent will also liaise with various internal (i.e. HR & Finance colleagues, HR in Country, Policy Benefits & Services, IMTC (International Mobility and Tax Compliance), Employment Tax, Employees and Line Managers) and external (statutory body, PwC) stakeholders to resolve complex cases and provide exceptional customer service. 

What youll be doing

They must ensure all Financial Controls and Data Privacy Rules are accurately executed to fully address the business risk in an environment with high monetary materiality and safeguard from Data Privacy breaches. 

• Knowledge of the Run Payroll process and ensuring on-time processing of the scheduled payroll runs. 

• Responsible for completing the validation and analysis in accordance with the Global FCM (Financial Controls Manual) framework. ensuring the accuracy of FCM control reports and the payroll. 

• Focal in ensuring all statutory and non-statutory payments are executed timely. 

• Compilation of payroll data input (tax and pension), upload and resolve any inconsistencies in the payroll system. 

• Actively involved in continuous Improvement projects and process performance improvements. 

• Ensure payroll records and control files are properly retained and timely declared as records per Group Record Management.

• Timely handle employee queries via Salesforce and meet SLA requirements.

What you bring

Qualifications:

• Preferably, more than 3 years of payroll functional experience working with Malaysia SAP Payroll, Workday HR and MS Office applications.

• Experience in HR, Compensation, Systems, and Finance with deep expertise of Payroll, Expatriate Payroll/Tax, Federal/provincial employment legislation, labor standards, HR Policies and Procedures

• Ability to lead initiatives, analytical problem solver, independent worker and strong team player who is detail oriented with an ability to working under tight deadlines and a significant amount of output.

• Exhibit a demonstrated ability to ensure a high degree of confidentiality, discretion and protection of employee data based on Data Privacy legislations.

• Strong interpersonal skills and experience dealing with numerous key stakeholders across all levels of management.

• Energy, enthusiasm, solution minded and can-do attitude.

• Sound judgmental skills to identify and resolve challenges and issues.

• Fluent in English (written and verbal)

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. Youll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. Youll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.

• Continuously grow the transferable skills you need to get ahead.

• Work at the forefront of technology, trends, and practices.

• Collaborate with experienced colleagues with unique expertise.

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

• Benefit from flexible working hours, and the possibility of remote/mobile working.

• Perform at your best with a competitive starting salary and annual performance related salary increase our pay and benefits packages are considered to be among the best in the world.

• Take advantage of paid parental leave, including for non-birthing parents.

• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

• Grow as you progress through diverse career opportunities in national and

• international teams.

• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the worlds most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell Business Operations (SBO) in Malaysia

Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.

SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.

Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.