As a Customer Experience Advisor, you will be responsible for managing customer interactions across multiple channels, ensuring high-quality service delivery, resolving customer queries, and contributing to the overall customer satisfaction strategy of Santander's Retail and Business Banking segment.
The ideal candidate will possess strong communication skills, problem-solving abilities, and a customer-centric approach. Experience in banking, financial services, or customer service is preferred, with a demonstrated ability to handle complex customer interactions, provide tailored financial guidance, and maintain professional and empathetic communication.
Santander offers a dynamic and supportive work environment with opportunities for professional growth, competitive compensation, and the chance to make a meaningful impact in the financial services industry. The role provides comprehensive training, potential career advancement, and the opportunity to work with a globally recognized financial institution committed to innovation and customer excellence.
