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Job description
Santander is seeking a customer-focused advisor for a bank branch in Düsseldorf. The role involves providing comprehensive banking services, advising clients, and supporting the branch's customer service objectives within a dynamic financial environment.
Primary responsibilities include directly serving bank customers, providing personalized financial advice, processing banking transactions, understanding and meeting individual customer needs, cross-selling banking products, maintaining high standards of customer service, and contributing to the overall performance and goals of the bank branch.
Required experience includes strong communication skills, proficiency in customer service, understanding of banking products and services, ability to work in a fast-paced environment, intermediate German language skills, basic computer literacy, and demonstrating professional conduct in a customer-facing financial services role.
The role offers competitive compensation, opportunities for professional development within a global banking institution, exposure to diverse financial services, potential career advancement, a structured work environment, team collaboration, and the chance to contribute to Santander's mission of innovative banking services.