Product Development Jr Analyst

Country: Spain

Join Openbank, the 100% digital bank of the Santander Group, where innovation meets opportunity! With over 2 million customers across Spain, Germany, the Netherlands, Portugal, we're leading the way in digital banking. From loans and mortgages to a cutting-edge, fully automated investment platform, our products are transforming the industry.

At Openbank, we pride ourselves on simplicity, agility, and security, earning us the title of the most recommended Spanish bank among our customers. Technology is in our DNA and we are constantly developing new digital solutions and products. And we're not stopping there! At Openbank we are proud to be a bank that is gaining more and more international presence, we have just landed in the United States and Mexico.

If you're passionate about digital innovation, eager to make an impact, and ready to be part of a dynamic and forward-thinking company, then we want to hear from you! Join us and be part of our journey to redefine banking for the digital age!

Mission and responsibilities:

As a Product Development analyst, you will be responsible for the support to increase card sales, especially credit, and manage card portfolio (use, installments, etc.)

The main tasks of this role will be the following:

• Periodic monitoring of sales results, with focus on input KPIs, e.g. funnel, conversion rates, campaigns, etc., differentiating by channel, both internal (app, web and contact center) and external (SEM, SEO, aggregators, display, etc.).
• Support in developing new initiatives to achieve card's goals drafting and reviewing business cases and aligning with rest of areas, e.g. finance, commercial, etc. 
• Propose new business opportunities: campaigns, e.g. targeted to niche propensity segments; change in product characteristics, eg. price or new products that cover unresolved customer needs.
• Monitoring card portfolio metrics, e.g. use (number of purchases and €/purchase), euro vs non-euro currency, installments, etc and customer churn.
• Periodic monitoring of card portfolio results, with focus on input KPIs in all card products, building detailed data tree to identify business opportunities.
• Monitor cards’ competitors (financial and non-financial players), and post-mortem campaigns’ analysis, e.g. customer behavior monitoring after end-campaigns 
• Support in definition of commercial strategy by channels with proposal and launch of campaigns and actions, e.g. with customer propensity models to different usage (euro/non-euro, installment, potential churn, etc.), coordinating rest of areas, e.g. legal, compliance, finance, on-line marketing, contact center, etc.

To be successful in the role you must have:

• +1 year of experience in similar positions
• Bachelor degree in Business Administration or engineering
• Fluent in English and Spanish
• Proactive.
• Analytical capabilities
• Good communication skills both written and oral
• Excellent Microsoft Office tools capabilities: Advanced Excel & Power point (Power BI and Access is a plus)
• Attention to the detail

What do we offer?

- Joining a dynamic and agile company undergoing international expansion.

- Working in start-up mode with the support of the Santander Group.

- Competitive remuneration and attractive benefits package.

- Possibility of growth within the company and the Group.

- Collaborating on international projects in different countries.

- Excellent work environment, social clubs and frequent events.

Would you like to grow with us? Join our team!

Openbank / ODS  is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.

We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A./ Open Digital Services, S.L. with registered office at Plaza de Santa Bárbara 2, 28004 (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment.  

For further information about your rights and data protection, please read the ODS/Openbank Privacy Policy applicable to this type of data processing here.