at Optiver

Proprietary Trading

Posted 13 days ago

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**Enterprise Technology Support Engineer**: Serve as the vital link between users and IT, handling complex tech Support, incident management, and service desk operations. Key responsibilities include troubleshooting hardware, software, and network issues; maintaining ITIL incident management processes; and collaborating with cross-functional teams to ensure optimal system performance. Required skills encompass extensive knowledge of Windows Server, Active Directory, and VMware, along with proficient ticketing system (e.g., JIRA Service Desk) experience. Seeking a seasoned professional with 5+ years in enterprise-level IT support roles, demonstrating exceptional communication skills and a proven track record in providing high-quality, effective solutions.

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