
at Macquarie
Investment BankingPosted 12 days ago
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**Platform Support Analyst - 21595** Support enterprise platforms, manage incidents, user access, and changes, ensuring security compliance. Collaborate with engineers and stakeholders to resolve issues and drive improvements. Minimum 3 years of experience in technical support, strong IT service management, Jira proficiency, excellent communication, and analytical skills required. Join our global, diverse team in Sydney.
- Compensation
- Not specified
- City
- Sydney
- Country
- Australia
Currency: Not specified
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Platform Support Analyst
What role will you play?
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What you offer
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- Minimum 3 years experience in technical support or business analysis within enterprise platforms
- A strong understanding of IT service management processes and governance frameworks
- Proficiency in managing tasks and documentation using Jira, with familiarity in agile ways of working
- Excellent communication skills and the ability to engage effectively with a range of stakeholders
- A proactive, solutions-focused approach, with strong analytical skills and attention to detail.
About Technology
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