End Date

Sunday 31 May 2026

Salary Range

40,824 - 45,360

We support flexible working click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Title: Compliance Manager
Location: Manchester
Reports to: Head of Property Operations
Department: Property Management
WORKING PATTERN: Our work style is hybrid, which involves spending at least four days per week, or 80% of our time, at one of our office sites

Why Join Lloyds Living? 
Were building something speciala brand that puts people at the heart of everything we do. As a Compliance Property Manager with us, youll be part of a dynamic team shaping the future of property management and customer care. 

About Lloyds Living 
Lloyds Living is redefining property management with a focus on customer experience, innovation, and trust. We believe in creating homes and communities where people feel valued and supported.

Join us at Lloyds Living as we redefine what it means to manage property in the UK. Were on an ambitious journey to become one of the countrys largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences. As we scale at pace, youll be part of a dynamic team shaping the future of property managementwhere innovation, customer focus, and growth go hand in hand. This is your chance to make an impact and be part of something extraordinary. 

Job Description

Purpose of the Role 

As a Compliance Property Manager, youll take ownership of statutory and safety compliance across our portfolio, ensuring every home meets legal, regulatory and Lloyds Living standards at all times. 

Youll act as a control point for risk, working closely with operational teams, contractors and system partners to proactively manage certification, remediate issues quickly, and maintain robust audit trails. 

Key Responsibilities 

Compliance Delivery & Performance 

• Own endtoend delivery of statutory compliance across your portfolio, including Gas Safety Certificates, EICRs, EPCs, fire safety and other mandated checks.  
• Ensure all compliance activities are completed within required timescales, with no lapses or unprotected periods.  
• Proactively manage upcoming expiries, access requirements and risk properties to prevent noncompliance.  
• Raise, track and resolve remedial works arising from failed or advisory reports, prioritising safetycritical items.  
• Maintain accurate compliance MI, highlighting risks, exceptions and themes for escalation. 

Asset Safety & Risk Management 

• Review inspection outcomes and technical reports, challenging contractors where findings are unclear, disproportionate or inconsistent.  
• Escalate highrisk properties, repeat failures or systemic issues for wider asset or programme intervention.  
• Support longerterm asset planning by identifying recurring compliance failures and root causes. 

Customer Journey & Communication 

• Ensure residents receive clear, timely and supportive communication regarding safety visits, access requirements and outcomes.  
• Manage access issues sensitively, escalating where necessary to protect resident safety and legal compliance.  
• Handle compliancerelated complaints or escalations within agreed SLAs, maintaining trust and transparency. 

Systems, Data & Audit Control 

• Maintain complete, accurate and auditable compliance records within Qube and related systems.  
• Ensure certificates, reports and remedial evidence are correctly stored, indexed and retrievable for audit or regulatory review.  
• Identify process gaps, data risks or control weaknesses and support continuous improvement initiatives. 

Stakeholder & Contractor Management 

• Work closely with Property Management, Lettings and Customer teams to coordinate access and minimise disruption.  
• Manage and challenge contractor performance, ensuring quality, consistency and value for money.  
• Support onboarding and monitoring of specialist compliance suppliers. 

Skills & Experience 

Must have 

• Strong experience in UK residential property compliance, including gas safety, electrical safety and general H&S. 
• Industry qualification/ membership of either ARLA/ Propertymark or The Property Institute (TPI) 
• Strong experience in UK residential property compliance, including gas safety, electrical safety and general H&S. 
• Confident interpreting technical reports and managing remedial actions.  
• Highly organised, riskaware and detailfocused, with strong system discipline.  
• Comfortable working to regulatory deadlines and managing competing priorities. 

Nice to have 

• Experience in PRS, BTR or largescale managed portfolios.  
• ARLA / Propertymark, IOSH or relevant compliancerelated qualification (or willingness to work toward).  
• Experience working with PMS systems such as Qube, Fixflo or SLM. 

What Were Looking For 

• A proactive problem-solver who thrives in a fast-paced environment. 
• Someone who embodies Lloyds Livings values: customer-first, collaborative, and committed to quality. 
• A team player with a passion for delivering exceptional service and improving processes. 

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. If you'd like an adjustment to the recruitment process just let us know.

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together were building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.