Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, Business Support Services to join our Audit Technology Alliance team.

Responsibilities:

• Partner with KPMG Audit AI product owners to understand our Audit AI roadmap, the features and enhancements set to be delivered with each release, impacts on existing processes and how member firms will on board and adopt these solutions
• Develop processes to successfully onboard member firms to Audit AI solutions, including guidance for member firms, internal guidance for support teams, and establishing a testing process to ensure the end-to-end process function properly
• Seek opportunities to leverage AI to develop and maintain dashboards and automated reports for phase transitions, project aging, and KPIs; manage outcome statements and priorities in coordination with key stakeholders
• Maintain document repositories, ensure audit-ready procedures and lifecycle adherence; oversee the setup and management of Business Support Services project team channels
• Drive outcomes and prioritization discussions with leadership, focusing on value delivery and future priorities and ensuring effective stage gate management, approvals, and progression with internal and external stakeholders; lead and coach offshore resources; conduct onboarding sessions for new resources and provide process overviews
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:

• Minimum five years of recent experience in Information Technology Service Management, Release Management, IT Operations or similar role in a large-scale, enterprise environment
• Bachelor's degree from an accredited college/university in computer science, information systems or technology, or related field is required
• Working experience in planning the adoption of advanced technology, including AI/Machine Learning, Data Analytics, or other audit technologies
• Strong understanding of ITIL methodologies certification is preferred in Agile/Scrum, and DevOps practices; excellent communication and stakeholder engagement skills
• Proficient with project management tools such as JIRA, Azure DevOps and MS Office Suite  (200TEC)
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)