
Wealth Management - Process Manager I
at J.P. Morgan
Posted 17 days ago
No clicks
Join the Wealth Management Service & Administration Training & Talent Development team in the Philippines to design, develop, and deliver microlearning and other training solutions that support business performance. You will create high-quality videos, graphics, and course materials using tools like Storyline and Adobe Creative Cloud, and deploy content via performance support platforms and LMS. The role involves consulting with stakeholders, applying instructional design and visual/digital marketing expertise, and managing multiple projects to enhance employee learning and retention. Strong facilitation, communication, project management, and organizational skills are required.
- Compensation
- Not specified
- City
- Manila
- Country
- Not specified
Currency: Not specified
Full Job Description
Location: Philippines
Be part of a team who designs, develops, and delivers impactful learning initiatives that support training and knowledge needs.
As an Associate Developer & Facilitator within the Wealth Management Service & Administration Training & Talent Development team, you will design, develop, and deliver impactful learning initiatives that support the organization’s training and knowledge management needs. Working closely with management and subject matter experts, you will create high-quality, customized training solutions that drive performance and growth. Leveraging your instructional design expertise, you will ensure the successful launch, execution, and ongoing maintenance of key programs such as Excellerate. If you are passionate about developing talent and thrive in a collaborative, fast-paced environment, this may be the ideal role for you.
Job Responsibilities:
- Guide, lead, and execute the development, deployment, and maintenance of microlearning solutions through a performance support platform to address targeted business needs.
- Identify and develop innovative, engaging, and impactful solutions that enhance learning outcomes and deliver measurable results.
- Produce microlearning materials that support emerging and rapidly changing business trends.
- Create high-quality videos and graphics using industry-standard applications (e.g., Storyline, Adobe Creative Cloud, Premiere Pro, Illustrator, Photoshop, Techsmith, Camtasia, After Effects, Adobe Animate).
- Apply visual design and digital marketing expertise in developing learning products tailored to the modern learner and aligned with social media trends.
Integrate innovative approaches to strengthen learning retention. - Consult with internal business stakeholders to understand needs, make recommendations, and develop learning products that continuously enhance employee performance.
- Collaborate with learning peers to identify efficiencies and leverage best practices, content strategies, design approaches, and innovative solutions.
- Work effectively in a team environment, demonstrating ambition, enthusiasm, self-direction, energy, and personal motivation.
Required qualifications, capabilities, and skills:
- Project management experience.
- Proficiency in Microsoft Office applications: Word, Excel, OneNote, and PowerPoint.
- Strong facilitation, oral, and written communication skills.
- Instructional design and development experience.
- Experience in facilitation or presentation.
- Strong organizational skills and attention to detail.
- Enthusiastic, self-directed, and personally motivated; able to manage and lead multiple priorities independently.
- Ambitious and capable of effectively interacting at all levels of the organization.
Preferred qualifications, capabilities, and skills:
- Experience with Learning Management Systems.
- Experience in talent development or training preferred.
- Financial and banking experience is a plus.
- Proficiency with course development software such as Adobe Captivate and Articulate Storyline.
- Prior experience with media editing software, including Adobe Photoshop, Adobe Illustrator, and Adobe Audition preferred but not required.




