Full Job Description

Location: Newark, DE, United States

Join us as a Loan Operations Manager and play a pivotal role in shaping the future of our loan operations. This is your opportunity to lead a dynamic team, drive operational excellence, and make a meaningful impact on our business. Your expertise will help us deliver best-in-class service to our customers and internal partners. If you thrive in a fast-paced environment and are passionate about strategic leadership, this role is for you.

Job summary
As a Loan Operations Manager in the Customer Reference Data team, you will manage a team of customer reference data analysts to ensure that loan customer data is maintained timely and accurately. You will use your deep understanding of loan products and lending services to make impactful decisions affecting the loan operations broadly. Advanced conflict management skills will be crucial for resolving issues, while strategic planning abilities will guide the direction of the team.

Job responsibilities

Work closely with stakeholders across WLS to review existing processes and implement thoughtful change

Govern the efficiency and quality of all reference data operations for all critical segments – direct customers and internal parties

Leverage expert strategic planning abilities to guide the direction of our customer reference data operations, aligning with the firm's long-term goals

Ensure appropriate documentation, controls, and testing are in place at all times, working alongside our controls manager as applicable

Required qualifications, capabilities, and skills

Bachelor’s degree or equivalent in accounting, finance, or related fields

Minimum of 6 years experience in data analysis and syndicated lending

Knowledge of investment banking products, specifically loans

Strong problem solving and investigative skills to undertake analysis and resolve issues related to loan operations

Advanced proficiency in MS Office suite (Excel, Word, PowerPoint, etc.)

Self-starter and highly self-motivated

Proven ability to work independently with minimal guidance

Ability to prioritize tasks and pivot in response to new developments

Knowledge of loan servicing portals

Preferred qualifications, capabilities, and skills

Experience using loanIQ

Lead a team managing loan customer data, driving operational excellence and strategic improvements in loan operations.

Bulge Bracket Investment Banks

17 days ago

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Vice President Loan Operations Manager - Customer Reference Data

at J.P. Morgan

ExperiencedNo visa sponsorship

Not specified

Currency not set

City: Newark

Country: United States

Lead a team of customer reference data analysts to ensure loan customer data is maintained accurately and in a timely manner, overseeing reference data operations for loan products. Partner with stakeholders across the business to review processes, implement improvements, and govern the efficiency and quality of operations for direct customers and internal parties. Ensure appropriate documentation, controls, and testing are in place while using deep knowledge of syndicated lending and loan servicing to make strategic decisions and resolve operational issues.

Apply now

Full Job Description

Location: Newark, DE, United States

Job responsibilities

Work closely with stakeholders across WLS to review existing processes and implement thoughtful change

Govern the efficiency and quality of all reference data operations for all critical segments – direct customers and internal parties

Leverage expert strategic planning abilities to guide the direction of our customer reference data operations, aligning with the firm's long-term goals

Ensure appropriate documentation, controls, and testing are in place at all times, working alongside our controls manager as applicable

Required qualifications, capabilities, and skills

Bachelor’s degree or equivalent in accounting, finance, or related fields

Minimum of 6 years experience in data analysis and syndicated lending

Knowledge of investment banking products, specifically loans

Strong problem solving and investigative skills to undertake analysis and resolve issues related to loan operations

Advanced proficiency in MS Office suite (Excel, Word, PowerPoint, etc.)

Self-starter and highly self-motivated

Proven ability to work independently with minimal guidance

Ability to prioritize tasks and pivot in response to new developments

Knowledge of loan servicing portals

Preferred qualifications, capabilities, and skills

Experience using loanIQ

Lead a team managing loan customer data, driving operational excellence and strategic improvements in loan operations.

Job Details

Vice President Loan Operations Manager - Customer Reference Data

Full Job Description

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Job Details

Vice President Loan Operations Manager - Customer Reference Data

Full Job Description

SIMILAR OPPORTUNITIES

Loan Operations Manager - Vice President

Vice President, Loan Operations Lead Manager – Position Servicing

Home Lending - Senior Operations Manager

Director - Loan Servicing

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