Location: Wilmington, DE, United States

The Card Pricing Product Manager will contribute to the way we manage the disclosed credit card terms on a customers account by partnering with cross-functional teams to build and refine pricing capabilities that influence the customer experience and support strategic business initiatives. This position sits within the Marketing, Growth & Innovation organization of Card Services, a key business within Chases Consumer & Community Banking group.

 

As a Product Manager in Card Pricing, you will have accountability of delivering across the full product lifecycle and be responsible for leading and executing on key initiatives. This will be achieved by collaborating across teams within the Credit Card organization to understand business requirements, defining the requirements in partnership with software engineers and other functional teams, and then driving them through build, test, and deployment. This individual will also help direct the products backlog prioritization and ensure proper documentation for a strong control environment. 

 

Job Responsibilities

• Partner across various teams in the Card and Connected Commerce organizations to drive an understanding of problem statements, use cases, and business requirements 
• Exercise strong analytical and problem-solving skills to get deep into customer journeys and product impacts, as well as manage competing priorities
• Manage, prioritize and deliver multiple epics and user stories simultaneously
• Partner and collaborate across functional teams (e.g., product, tech, data, and design) for successful and timely project execution 
• Provide managerial oversight and support to other product team members
• Communicate (both verbal and written) technical and non-technical updates to executives via decks and reports 
• Promote a strong control environment by adhering to risk/control, procedure and process expectations, while appropriately delivering whats best for the customer
• Partner across product and technology to create test plans for developed capabilities with an automation mindset

 

Required Qualifications

• Bachelors Degree required
• 8+ years of product work experience in product development or related field
• Demonstrated ability to collaborate with functional areas to drive successful and timely project execution
• Proven ability to operate within Agile methodology
• Expertise in agile processes and principles; experience with modern technology stacks, including cloud, big data, microservices, APIs, etc.
• Experience leading and managing technical conversions
• Experience influencing others, directly or indirectly, in a fast-paced, collaborative, and cross-functional environment
• Demonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint, Pivot Tables)
• Experience in fintech or financial services industry

Accountability of delivering across the full product lifecycle and be responsible for leading and executing on key pricing initiatives.