Technical Project Manager I - Tech for Social Good
at J.P. Morgan
Posted 17 days ago
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Technical Project Manager I supporting the Tech for Social Good team at JPMorgan Chase, managing programs that leverage employee volunteer tech skills to build capacity for nonprofits and deliver tech education to students. Responsibilities include program planning and delivery, stakeholder communication, data tracking and reporting, risk and resource management, and supporting in-person events (including domestic travel and occasional weekend work). The role emphasizes analytical reasoning, strong communication, presentation and Excel/PowerPoint skills, and the ability to coordinate cross-functional stakeholders. No specific software engineering skills are required, but prior program or project management experience at scale and relationship management skills are preferred.
- Compensation
- Not specified
- City
- Plano
- Country
- United States
Currency: Not specified
Full Job Description
Location: Plano, TX, United States
Embark on a journey of growth and innovation as a Technical Project Manager I, where analytical reasoning and technical fluency intersect to shape the future of technology projects.
We leverage skilled volunteerism of our employees to build tech capacity for socially focused organizations and create tech educational opportunities to engage and inspire students.
Are you passionate about using technology to make a difference? Join us to help drive meaningful change in communities by leveraging the skills of our tech workforce. You will have the opportunity to collaborate with diverse teams, support innovative programs, and inspire future leaders. At JPMorgan Chase, we value your expertise and commitment to social good. Together, we can create lasting impact and foster growth for both you and the communities we serve.
As a Technical Project Manager I in the Corporate Sector - Tech for Social Good team, you will support technology projects and programs that drive business goals and enhance firm’s capabilities. Leverage analytical reasoning and technical fluency to break down objectives into manageable tasks, embracing change and adapting to shifting priorities. You will utilize strong communication skills to collaborate with stakeholders and cross-functional teams, aligning with project goals. You will assist in resource optimization and risk management to ensure successful project delivery with a short-term, operational focus, while continuously expanding technical knowledge and growing within the organization.
As a Program Manager on the Tech for Social Good (TFSG) team, you will support our mission of driving impact in the communities through the skills of JPMorganChase’s tech workforce. We leverage skilled volunteerism of our employees to build tech capacity for socially focused organizations and create tech educational opportunities to engage and inspire students. TFSG partners with various stakeholders across the firm, including HR, Corporate Responsibility, Communications/Marketing, and Legal to serve communities and technology staff across our 23 global technology center locations.
Job responsibilities
- Collaborate with lead program managers to support the successful delivery and end-to-end program management of TFSG programs that engage and inspire students with tech education opportunities (including volunteer, nonprofit, and student processes for hackathon style events, school programs, and workshops across our US and Latin America Tech Center locations).
- Track, manage, and analyze data across programs;
- Prepare and report on results and program outputs, outcomes, and impact to internal and external stakeholders;
- Produce and deliver presentations or business cases to the TFSG team and key stakeholders;
- Leverage data analysis and survey feedback to plan for program innovation or expansion.
- Track progress, deliverables, status updates, and issues against program and/or project plans and act as a communications channel for ongoing project status updates and issues.
- Follow risk, controls, governance and data protocols for programs and escalate issues and risks with lead program managers.
- Support the team in showcasing impact through storytelling, data, and partnership with communications/marketing stakeholders.
- Facilitate communications with a diverse range of internal and external stakeholders for the planning and execution of programs.
- Manage and build relationships with internal and external stakeholders across programs.
- Travel domestically to support in-person execution of programs, some of which take place on weekends.
Required qualifications, capabilities, and skills
- Baseline knowledge in technical program management, including project planning, resource allocation, and risk management
- Demonstrate excellent verbal and written communication, including presentation and facilitation skills.
- Stay highly organized and able to multi-task in a fast-paced environment across tactical and strategic initiatives.
- Maintain strong attention to detail, follow-through, and results orientation.
- Exhibit strong relationship management skills with internal and external stakeholders.
- Demonstrates excellent Excel and PowerPoint skills; ability to synthesize data and communicate a compelling story.
- Manage time effectively, prioritize, and escalate issues/risks appropriately.
- Experience with Project Management or Program Management in previous role(s), specifically within a global team and at scale
- Work autonomously, as well as collaborate strongly within a team.
- Demonstrate strong analytical and problem-solving abilities.
- No specific technical or software engineering skills are required for the responsibilities of this program management role.
Preferred qualifications, capabilities, and skills
- Experience working or volunteering with socially focused organizations (nonprofits, social enterprises, schools, etc.)
- Some experience with Salesforce or CRM tools is preferred.
