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Job Details

J.P. Morgan logo
Bulge Bracket Investment Banks

Software Engineer III - SRE/Production Support

at J.P. Morgan

ExperiencedNo visa sponsorship

Posted 17 days ago

No clicks

Senior software engineer in Payments Technology focused on SRE and production support for high-volume payment systems. Responsible for deploying and maintaining Java/Spring Boot services, performing root cause analysis, incident management, and database troubleshooting using SQL. Works with AWS, CI/CD practices, and agile teams to ensure system stability, resilience, and scalability while collaborating with operations and cross-functional stakeholders. Requires 3+ years of applied software engineering experience with proficiency in Java and Python.

Compensation
Not specified

Currency: Not specified

City
Tampa
Country
United States

Full Job Description

Location: Tampa, FL, United States

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III at JPMorgan Chase within the Payments Technology group, you will be a seasoned member of an agile team, tasked with designing and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. Your responsibilities include implementing critical technology solutions across multiple technical domains, supporting various business functions to achieve the firm's business objectives.

Job responsibilities

 

  • Execute monthly or quarterly deployments, ensuring smooth and efficient implementation of updates and changes.
  • Perform Product Lifecycle Management (PLM) and Service Request (SR) activities to maintain system stability and performance.
  • Support daily production issues by conducting Root Cause Analysis (RCA) for core and code-related problems.
  • Collaborate with Operations and other relevant teams to address and resolve breaks in debit or credit processes.
  • Be able to understand and troubleshoot code written in Java and Spring-boot framework
  • Utilize AWS services and tools to enhance system performance and reliability.
  • Monitor and manage incident queues to ensure timely resolution and adherence to service level agreements (SLAs).
  • Maintain incident hygiene by ensuring accurate documentation, categorization, and prioritization of incidents.
  • Conduct post-incident reviews to identify improvement opportunities and prevent recurrence.
  • Apply database querying skills using SQL to analyze and resolve data-related issues.
  • Adds to team culture of diversity, opportunity, inclusion, and respect

 

 

Required qualifications, capabilities, and skills

 

  • Formal training or certification on software engineering concepts and 3+ years applied experience
  • Hands-on practical experience in system maintenance, application support, and operational stability.
  • Proficiency in Java and Python programming languages, with strong debugging skills.
  • Experience in managing deployments and performing RCA in a large corporate environment.
  • Knowledge of AWS services and cloud-based solutions.
  • Proficiency in database querying using SQL.
  • Exposure to agile methodologies and practices, including CI/CD, application resiliency, and security.
  • Strong communication skills to effectively collaborate with cross-functional teams and stakeholders.

 

 

Preferred qualifications, capabilities, and skills

 

  • Having exposure to high-volume, low-latency data processing system
  • Ability to understand the nuances of REST API, MQ, Kafka, Gemfire, Oracle etc.  
  • Familiarity with modern front-end technologies
  • Exposure to cloud technologies
Design and deliver market-leading technology products in a secure and scalable way as a seasoned member of an agile team

Job Details

J.P. Morgan logo
Bulge Bracket Investment Banks

17 days ago

clicks

Software Engineer III - SRE/Production Support

at J.P. Morgan

ExperiencedNo visa sponsorship

Not specified

Currency not set

City: Tampa

Country: United States

Senior software engineer in Payments Technology focused on SRE and production support for high-volume payment systems. Responsible for deploying and maintaining Java/Spring Boot services, performing root cause analysis, incident management, and database troubleshooting using SQL. Works with AWS, CI/CD practices, and agile teams to ensure system stability, resilience, and scalability while collaborating with operations and cross-functional stakeholders. Requires 3+ years of applied software engineering experience with proficiency in Java and Python.

Full Job Description

Location: Tampa, FL, United States

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III at JPMorgan Chase within the Payments Technology group, you will be a seasoned member of an agile team, tasked with designing and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. Your responsibilities include implementing critical technology solutions across multiple technical domains, supporting various business functions to achieve the firm's business objectives.

Job responsibilities

 

  • Execute monthly or quarterly deployments, ensuring smooth and efficient implementation of updates and changes.
  • Perform Product Lifecycle Management (PLM) and Service Request (SR) activities to maintain system stability and performance.
  • Support daily production issues by conducting Root Cause Analysis (RCA) for core and code-related problems.
  • Collaborate with Operations and other relevant teams to address and resolve breaks in debit or credit processes.
  • Be able to understand and troubleshoot code written in Java and Spring-boot framework
  • Utilize AWS services and tools to enhance system performance and reliability.
  • Monitor and manage incident queues to ensure timely resolution and adherence to service level agreements (SLAs).
  • Maintain incident hygiene by ensuring accurate documentation, categorization, and prioritization of incidents.
  • Conduct post-incident reviews to identify improvement opportunities and prevent recurrence.
  • Apply database querying skills using SQL to analyze and resolve data-related issues.
  • Adds to team culture of diversity, opportunity, inclusion, and respect

 

 

Required qualifications, capabilities, and skills

 

  • Formal training or certification on software engineering concepts and 3+ years applied experience
  • Hands-on practical experience in system maintenance, application support, and operational stability.
  • Proficiency in Java and Python programming languages, with strong debugging skills.
  • Experience in managing deployments and performing RCA in a large corporate environment.
  • Knowledge of AWS services and cloud-based solutions.
  • Proficiency in database querying using SQL.
  • Exposure to agile methodologies and practices, including CI/CD, application resiliency, and security.
  • Strong communication skills to effectively collaborate with cross-functional teams and stakeholders.

 

 

Preferred qualifications, capabilities, and skills

 

  • Having exposure to high-volume, low-latency data processing system
  • Ability to understand the nuances of REST API, MQ, Kafka, Gemfire, Oracle etc.  
  • Familiarity with modern front-end technologies
  • Exposure to cloud technologies
Design and deliver market-leading technology products in a secure and scalable way as a seasoned member of an agile team