Location: New York, NY, United States

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. 

 

As a Senior Product Strategy Associate within the Card Co-Brand team, you will contribute by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. 

Job Responsibilities

• Help to develop and refine individual benefits, overall value propositions, marketing claims, and key reasons-to-believe (RTBs) for strategic initiatives, ensuring alignment with the overall co-brand card product strategy.
• Collaborate with Commerce partners in Dining, Travel, and Shopping to define and deliver exclusive offers and experiences for strategic project workstreams.
• Conduct industry research, competitive analysis, and customer segmentation to inform the direction and prioritization of strategic projects.
• Analyze P&L dynamics, customer feedback, and behavioral data to guide decision-making and optimize project outcomes.
• Prepare and present comprehensive project updates, business reviews, and strategic recommendations to executive leadership and other key stakeholders.
• Maintain strict confidentiality and discretion in all aspects of strategic project work.

Required qualifications, capabilities, and skills:

• Minimum of 3+ years of experience in strategy or product development
• Strong analytical skills with a deep understanding of customer insights, P&L dynamics, and data-driven decision-making.
• Outstanding written and verbal communication skills, including the ability to build executive-level presentations and present to executive audiences.
• Proven ability to manage multiple initiatives simultaneously and deliver results in a fast-paced environment.
• Bachelor’s degree or equivalent experience required.

Preferred qualifications, capabilities, and skills:

• Experience within the credit card or payments industry is strongly preferred.
• Familiarity with analyzing P&L dynamics, customer feedback, and behavioral data to guide decision-making and optimize project outcomes.

 

Promote innovation in product development, user research, and analysis to shape and optimize our offerings.