Bulge Bracket Investment Banks
Senior Product Associate- Small and Mid-sized Business Payments
at J.P. Morgan
ExperiencedNo visa sponsorship
Posted 17 days ago
No clicks
Senior Product Associate on the Small and Mid-sized Business Payments team based in Bengaluru. Responsible for driving product development and optimization through user research, metrics analysis, and customer feedback. Writes requirements, epics, and user stories, collaborates with engineering and cross-functional teams, and supports release planning, QA, and production validation. Focuses on improving payment products and resolving issues that impact the customer experience.
- Compensation
- Not specified
- City
- Bengaluru
- Country
- India
Currency: Not specified
Full Job Description
Location: Bengaluru, Karnataka, India
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in
Small and Mid-sized Business Payments team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Writes the requirements, epics, and user stories to support product development, in coordination with the Product Manager and engineering partners
- Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
- Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation
- Work closely with Product Manager, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge and experience in the product development life cycle, including discovery, requirements definition, writing stories, and developing use cases and validation criteria
- Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management
- Self-starter with strong problem-solving skills, attention to detail, and ability to analyze complex business processes
- Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs)
- Proficient with JIRA, Microsoft Office tools, and ConfluencePreferred qualifications, capabilities, and skills
- Experience working in financial services, retail banking, or payments
Promote innovation in product development, user research, and analysis to shape and optimize our offerings
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