Bulge Bracket Investment Banks
Senior Product Associate - Chase Rewards
at J.P. Morgan
ExperiencedNo visa sponsorship
Posted 15 days ago
No clicks
Senior Product Associate on the Chase Rewards team based in Wilmington, DE. You will drive product development and optimization through user research, journey mapping, and metrics analysis, writing requirements, epics, and user stories to support delivery. The role partners closely with Product Managers and cross-functional teams to inform the product roadmap, discovery, and continuous improvement of rewards offerings.
- Compensation
- Not specified
- City
- Wilmington
- Country
- United States
Currency: Not specified
Full Job Description
Location: Wilmington, DE, United States
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Rewards, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Ability to work independently
- Proficient capturing process flows and use cases with a mindset on controls to help with platformization/modernization
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
- Experience with agile product development techniques and continuous integration practices.
- Experience with Microsoft suite (PowerPoint, Excel, SharePoint), JIRA, and Confluence tools.
