Bulge Bracket Investment Banks

Posted 7 days ago

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**Relationship Manager - Payments, Vice President in Plano, TX** - Grow and retain Chase Merchant Services' Middle Market client portfolio. - Collaborate cross-functionally to optimize product/service delivery and achieve revenue targets. - Act as primary client contact, understanding needs, and developing payment optimization strategies. - Present quarterly business reviews, market analysis, and supporting financials to clients. - Requires 8+ years in strategic relationship management or business development, with experience working with C-suite level clients and across financial institutions. - Demonstrates exceptional communication, relationship management, and presentation skills. - Bachelor's degree preferred, MBA desired; industry expertise a plus. - Foster external market visibility through industry conferences.

Compensation: Not specified USD
City: Not specified
Country: United States

Full Job Description

Location: Plano, TX, United States

As a Relationship Manager, your role is to grow and retain a portfolio of Chase Merchant Services client relationships.

You are a strategic thinker, passionate about delivering solutions to clients. You have found the right team.

As a Relationship Manager within Merchant Services, you will be primarily responsible for a select portfolio of Middle Market clients. You will partner closely with the firm-wide bank coverage team, including JPMorgan Payments Treasury Services. You will be accountable for maintaining strong relationships with key decision-makers and influencers within those assigned client relationships. You will meet JP Morgan Merchant Services profitability goals through strategic client management, re-contracting of existing business and identification, pursuit and acquisition of incremental business within the designated portfolio.

Job Responsibilities:

Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
Acts as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments Treasury Services
Clearly understand client needs by applying a strategic, consultative selling approach to cultivate payment optimization strategies, develop appropriate product solution recommendations and grow the business
Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment.

Required qualifications, capabilities and skills:

8 + years of experience within a strategic relationship management role, business development role; or technology related experience
Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients
Experience and comfort level working with C-suite level client stakeholders
Experience collaborating across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners
Demonstrated ability to work across cultures with internal teams and external clients
Exceptional relationship management skills, strong presentation skills and exceptional verbal and written communication skills

Preferred qualifications, capabilities and skills:

Bachelors degree or equivalent experience; MBA desired
Expertise in specialized industries such as, with other financial institutions, fintech, billers, major and specialty retail and vertical knowledge within the payments industry is a plus

You are passionate about Relationship Management and growing a portfolio of business! You have found the right team!

Full Job Description

Location: Plano, TX, United States

As a Relationship Manager, your role is to grow and retain a portfolio of Chase Merchant Services client relationships.

You are a strategic thinker, passionate about delivering solutions to clients. You have found the right team.

Job Responsibilities:

Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
Acts as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments Treasury Services
Clearly understand client needs by applying a strategic, consultative selling approach to cultivate payment optimization strategies, develop appropriate product solution recommendations and grow the business
Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment.

Required qualifications, capabilities and skills:

8 + years of experience within a strategic relationship management role, business development role; or technology related experience
Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients
Experience and comfort level working with C-suite level client stakeholders
Experience collaborating across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners
Demonstrated ability to work across cultures with internal teams and external clients
Exceptional relationship management skills, strong presentation skills and exceptional verbal and written communication skills

Preferred qualifications, capabilities and skills:

Bachelors degree or equivalent experience; MBA desired
Expertise in specialized industries such as, with other financial institutions, fintech, billers, major and specialty retail and vertical knowledge within the payments industry is a plus

You are passionate about Relationship Management and growing a portfolio of business! You have found the right team!

Relationship Manager-Payments-Vice President

Full Job Description

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