Location: Columbus, OH, United States

Be a part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Work closely with product managers supporting scrum teams to ensure efficient and effective product development.

As a product member on the Cash and Check Discovery & Flex team at JPMorgan Chase, you will play a crucial role in understanding and supporting the execution of our scalable discovery framework. You will lead efforts to foster strategic collaboration, drive program & initiative definition and execution, and enhance discovery efficiency and effectiveness. Your focus will be on promoting customer-centric discovery efforts, and ensuring seamless transition and integration of discovery outcomes to the execution team. Additionally, you will be part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need.
 
Job Responsibilities

• Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization
• Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals
• Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value
• Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process
• Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution
• Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction
• Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives
• Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success
• Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders
   

Required Qualifications, Capabilities, and Skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams
• Excellent problem-solving skills and the ability to think critically
• Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives
• Demonstrated prior experience working in a highly matrixed, complex organization
   

Lead customer-centric discovery efforts & seamless transition and integration of discovery outcomes to the execution.