Bulge Bracket Investment Banks
Product Delivery Manager, Connected Banking
at J.P. Morgan
ExperiencedNo visa sponsorship
Posted 17 days ago
No clicks
Lead and manage end-to-end product delivery for Connected Banking, overseeing intake, dependency and release management, change readiness, and product operationalization. Coordinate stakeholders and cross-functional teams to ensure timely, compliant, and efficient launches while producing delivery performance and readiness documentation. Drive continuous improvement of delivery processes and maintain evergreen roadmaps to align product execution with strategic goals.
- Compensation
- Not specified
- City
- Not specified
- Country
- United States
Currency: Not specified
Full Job Description
Location: Wilmington, DE, United States
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Connected Banking, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Develops and maintains evergreen quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery.
- Develops and produces comprehensive Delivery & Release Management Performance Documentation to track progress, identify areas for improvement, and ensure transparency in product delivery processes
- Ensures all product delivery processes adhere to internal compliance standards, conducting regular reviews to measure adherence to compliance requirements, documenting findings, and implementing course correction actions as necessary
- Evaluates and enhances delivery and release readiness processes and decision-making frameworks, to recommend improvements that streamline operations and optimize team performance
- Coordinate and manage stakeholders to ensure smooth delivery of product features
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Exceptional critical thinking and analytical skills
- Flexible, adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced, results-driven environment
- Strong communication and interpersonal skills
- Customer focused with the ability to turn insights into action
- Proven stakeholder and dependencies management skills working across product, technology, agility, design and data teams to develop robust and timely product delivery plans and execution mechanisms within an agile framework
- Strong expertise and experience in working within an agile product delivery lifecycle, including collaboration tool such as Jira and Confluence
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Previous experience with Microsoft Project and Monday.com
