at J.P. Morgan
Bulge Bracket Investment BanksPosted 3 days ago
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**Operations Automation Associate** in Bengaluru, Karnataka. Leads intelligent automation initiatives, driving operational efficiencies. Key responsibilities: Stakeholder engagement, automation lifecycle management, low-code automation infrastructure, team mentoring, and OKR/KPI metric collaboration. Requires 5+ years of experience, strong data analysis skills, intermediate Microsoft Office proficiency, automation tool expertise, and proven collaboration skills. Advanced degree and business analysis skills preferred.
- Compensation
- Not specified
- City
- Bengaluru
- Country
- India
Currency: Not specified
Full Job Description
Location: Bengaluru, Karnataka, India
Elevate your expertise and lead our intelligent automation initiatives to shape the future of operational efficiencies. Coach and mentor team members, collaborate with stakeholders, build and deliver training on workflow automation, and revolutionize while streamlining the firms processes.
As an Operations Automation Senior Associate in wealth management, you conduct independent intelligent automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies. You gather information, execute, and implement automation and the digitization strategy to deliver the outcomes of automation to support the Operations function.
Job responsibilities
- Engages with stakeholders to support all aspects of process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement while adhering to the firms standards, controls, and intelligence automation solutions governance
- Implements the operational automation strategy involving intelligence automation tools and works with technology to create the required infrastructure to support the capability of low-code automation
- Utilizes intelligent automation solutions to allow the team to automate functions and deliver benefits in capacity creation, risk reduction, and streamlining of operational processes
- Coaches and mentors less experienced team members on automation tools and potentially creates and/or delivers training curriculum and courses around workflow automation
- Identifies and collaborates with key stakeholders on Objectives and Key Results (OKR), Key Performance Indicators (KPIs) and/or metrics to deliver benefits from operational automation
Required qualifications, capabilities, and skills
- 5+ years of experience and proven ability to gather and analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
- Intermediate experience using Microsoft Office suite
- Sound knowledge of one or multiple intelligence automation applications and or programming languages
- Experience with consistent collaboration across all levels of the business
Preferred qualifications, capabilities, and skills
- Bachelor's or higher degree
- Advanced skills and an understanding of business analysis, design, development, testing, and deployment
