
at J.P. Morgan
Bulge Bracket Investment BanksPosted 13 days ago
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**Operations Automation Analyst** Leads design and optimization of the Exception Manager System's fund and asset-level processes. Analyzes and rationalizes validation rules across regions, driving process re-engineering to minimize manual touchpoints. Collaborates with global operations and tech teams, challenges status quo, and ensures project deliverables meet business requirements through rigorous governance and stakeholder engagement. Requires proven business analysis experience, strong process optimization skills, strategic change delivery, and UAT support. Preferred: NAV validation process experience, Exception Manager System knowledge, and global multi-region implementation exposure.
- Compensation
- Not specified
- City
- Mumbai
- Country
- India
Currency: Not specified
Full Job Description
Location: Mumbai, Maharashtra, India
J.P. Morgan Commercial Investment Bank is a global leader in investment and wealth management, serving institutions, high-net-worth individuals, and retail investors worldwide.
As a Business Analyst within the Net Asset Value Validation Optimization Programme Office, you will lead requirements-driven delivery to optimize the Exception Manager System and reduce non-value add validation and manual touchpoints. You will partner with Operations and Technology teams across APAC, EMEA, and WHEM to rationalize fund and asset-level processes and implement scalable global rule frameworks. You will ensure project deliverables meet agreed business requirements through strong governance, stakeholder sign-offs, and disciplined testing and issue management.
Job Responsibilities
- Lead the design and implementation of the Exception Manager System fund and asset-level process.
- Analyze existing Exception Manager System processes and validation rules across EMEA, Americas, and APAC to identify rationalization opportunities.
- Design and create/amend Exception Manager System rules by defining rule logic and framing validation rules in Exception Manager System .
- Actively identify opportunities to streamline business processes and drive process re-engineering to reduce manual touchpoints.
- Challenge operational teams to remove process waste and eliminate duplicate validations.
- Facilitate walkthroughs of requirements and solution designs with business and technology stakeholders.
- Support UAT planning, defect triage/resolution, and manage risks/issues with escalation and ownership as needed.
Required qualifications, skills, and capabilities
- Proven experience as a Business Analyst delivering complex, strategic change initiatives
- Strong process analysis and optimization skills, including elimination of waste and manual touchpoints
- Demonstrated ability to write high-quality business requirements and secure stakeholder sign-off
- Experience supporting UAT planning, defect resolution, and issue/risk management with structured escalation
Preferred qualifications, skills, and capabilities
- Experience with Net Asset Value validation processes and/or fund accounting operating models
- Hands-on exposure to Exception Manager System processes and rule logic design
- Experience working on global, multi-region implementations across APAC/EMEA/Americas
- Strong ability to influence and partner with Operations and Technology teams to drive change




