Location: Bengaluru, Karnataka, India

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Job Summary

As a member of the Securities Services Operations team, you will play a key role in supporting J.P. Morgan’s Depositary Services across EMEA. You will be responsible for overseeing daily activities, ensuring accurate and timely processing of deliverables, and maintaining high standards of control and compliance. This role requires strong attention to detail, effective workflow management, and the ability to adapt to evolving regulatory and client requirements.

Job Responsibilities

• Ensure accurate and timely processing of all deliverables on the Depositary Records to the highest individual and team standards and in accordance with the applicable procedures, policies, checklists 
• Escalate with urgency any instructions that are unclear or cannot be processed in a timely manner to the appropriate party for clarification.
• Adhere to internal procedures & controls to ensure 4-eyes principle is applied at all times.
• Receive, investigate and respond to internal queries in a timely and accurate manner.
• Demonstrate and apply thorough awareness and knowledge of financial markets.
• Actively participate in the creation and maintenance of procedures and process improvements.
• Contribute towards the timely and accurate compilation of departmental KPIs on a daily basis.
• Support the Managers by engaging in internal projects and testing as required.
• Facilitate the completion of regular and ad-hoc client, investor and regulatory reporting requirements in a timely, accurate and professional manner for submission to Manager.
• Support Manager through investigation / analysis and provision of relevant data, to resolve client queries as required.

Required Qualifications, Capabilities, and Skills

• Minimum 4 years’ experience in the financial services industry, with at least 2 years in reconciliation, fund accounting, financial reporting, or financial statement audit.
• Proactive in identifying and escalation potential areas of risk.
• Good problem solving skills.
• Ability to work under pressure in a volume driven environment.
• Ability to be flexible, follow tight deadlines, organize and prioritize work.
• Ability to work quickly with accuracy and with the minimum of supervision whilst adhering to existing control procedures.
• Able to work within a team and build key internal relationships across locations with partner sites

Preferred Qualifications, Capabilities, and Skills

• Familiarity with BI/reporting tools.
• Highly PC literate ideally with extensive working knowledge of Microsoft Office products including Word, Excel, Access, Outlook  or  similar email program.
• Experience contributing to SOP/controls documentation and process standardization.
• Clear written and verbal communication; able to summarize complex findings for stakeholders.
• Team-oriented, with a client-centric approach and ability to collaborate across functions and locations. 

Join the operations team that is driving the success of both the client and JPMorganChase in the Fund Services organization.