Location: EDINBURGH, MIDLOTHIAN, United Kingdom

Join JPMorganChase as a Fund Services Associate and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.

As a Fund Servicing Associate within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as you apply your broad knowledge of fund servicing principles and practices to perform diverse activities requiring analysis and judgement. With your advanced emotional intelligence, you will build trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment. Your continuous improvement mindset will drive you to propose and implement improvements to our current working methods, contributing to the efficiency and resilience of our operating platform.

Job responsibilities 

• Collaborate with operations and financial controllers to streamline processes and enhance efficiency in fund servicing operations. 
• Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders. 
• Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform. 
• Deliver standard audit support package and actively monitor and respond to inquiries during the reporting/audit cycles 
• Act as point of contact for Fund Accounting for internal and external stake holders in relation to audit and reporting cycles. Participate in video calls and in-person meetings with external auditors and clients
• Analyze accounting records and be able to clearly articulate fund accounting transactions/processes to clients, external audit firms, and internal business partners. 
• Have knowledge of internal systems, operations, and client structures, i.e., various types of portfolios, deliverables, and client specific requirements
• Have knowledge of end-to-end fund accounting such as trades and corporate action processing, pricing, income accruals, etc. to respond to auditor and internal inquiries
• Independently research and respond to auditor and internal inquiries in a timely manner. Participate on calls and in-person meetings with external auditors and clients

Required qualifications, capabilities, and skills 

• Demonstrated expertise in fund servicing operations or audit execution, with at least three years of experience focusing on fund accounting and administration, evidenced by successful execution of related tasks and responsibilities.
• Advanced emotional intelligence skills, with a track record of building trusting relationships and fostering collaboration in a professional setting. 
• Experience in proposing and implementing process improvements, with a focus on enhancing efficiency and resilience in an operational environment. 
• Proven ability to apply active listening and questioning techniques to understand and address client needs effectively. 
• Experience interacting directly with clients and/or auditor
• Strong analytical, organizational, and time management skills
• Team player with the ability to work productively within a group and maintain a high degree of independence
• Ability to partner with internal teams and external clients to ensure resolution of open queries or exception items
• Excellent written and verbal communication skills, comfortable escalating upward 
• Proven problem/issue resolution skills
   

Join the Fund Services Operations team that is driving the success of both the client and JPM in the Fund Services organization