Posted 17 days ago
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Lead fraud prevention and significant event response for Commercial & Investment Banking, driving detection, remediation, and recovery efforts. Use data analysis to identify patterns and root causes, produce executive-level reporting and presentations, and coordinate cross-functional stakeholders. Manage projects, mentor team members, and continuously refine processes to adapt to emerging threats. Serve as a single-point contributor to improve client communication, delivery, and fraud operations effectiveness.
- Compensation
- Not specified
- City
- Not specified
- Country
- United States
Currency: Not specified
Full Job Description
Location: Elgin, IL, United States
Join us as a Commercial & Investment Banking Fraud Operations Manager III and lead the charge in revolutionizing fraud prevention as it relates to Significant Events and Telling the Story of fraud. This role offers a unique individual contributor opportunity to drive and make a significant impact on our clients and the firm. You'll enhance your influencing skills, project management and business management while collaborating cross dynamic teams dedicated to excellence and client satisfaction. At our company, you'll find ample opportunities for career growth and mobility, empowering you to shape your future. Be part of a forward-thinking organization that values your expertise and fosters a culture of continuous improvement.
On our Commercial & Investment Banking Fraud Ops Management team, you will ensure our internal clients receive the best communication, data, remediation and delivery in the industry. You will be responsible to manage challenging situations by bringing stakeholders together to leading, problem solve & facilitate fraud events detection, prevention, remediation and recovery solutions, and helping manage internal and external customer expectations.
Job responsibilities
On our Commercial & Investment Banking Fraud Ops Management team, you will ensure our internal clients receive the best communication, data, remediation and delivery in the industry. You will be responsible to manage challenging situations by bringing stakeholders together to leading, problem solve & facilitate fraud events detection, prevention, remediation and recovery solutions, and helping manage internal and external customer expectations.
Job responsibilities
- Develop and execute strategic project plans for significant events by leveraging core capabilities and coordinating specialized working groups.
- Optimize leveraging data analysis to identify patterns and anomalies in order to determine root cause , remediation and tell the story in presentation form.
- Mentor and coach team members to build expertise in fraud prevention and investigation, fostering a collaborative and high-performing team environment.
- Craft clear and concise data reporting; strong communication skills to ensure timely and accurate information dissemination.
- Evaluate and refine management processes continuously, adapting to emerging threats and trends while managing efficient and task delegation.
Required qualifications, capabilities, and skills
- Excellent project management skill and strong ability to partner with internal and external business stakeholders across the organizations
- Proven track record of leadership, setting and achieving targets, delivering best-in-class client service while working in elevated events.
- Demonstrated ability to contribute to strategic business initiatives and put together one pagers and executive decks.
- Proficient in Microsoft Office applications
- Must possess excellent written and oral executive-level communications skills
Preferred qualifications, capabilities, and skills
- Strategic thinking to develop and implement an effective strategy, utilizing systems thinking and data analysis.
- Expertise in mentoring and fostering a collaborative environment
- Strong communication skills for crafting clear and concise internal and external communication, reports, ensuring timely and accurate information dissemination.
- Ability to evaluate and refine management processes continuously, adapting to emerging threats and trends while managing efficiently
