at J.P. Morgan
Bulge Bracket Investment BanksPosted 2 months ago
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Join the Product & Transformation team to support and deliver business transformation initiatives that improve client and employee experiences. You will perform quantitative analysis, project management, process re-engineering, and collaborate with cross-functional and global teams to scope problems, design solutions, and measure impact. The role involves developing executive-ready content, supporting rollout and adoption, and leveraging data analytics to drive end-to-end digital and process change.
- Compensation
- Not specified
- City
- Dallas
- Country
- United States
Currency: Not specified
Full Job Description
Location: Plano, TX, United States
Are you ready to shape the future of client banking and business technology? Join a dynamic team driving innovation and transformation across global markets. This is your chance to make a real impact by enhancing client experiences and streamlining business processes. Work alongside talented professionals, leveraging cutting-edge technology and automation. Be part of a collaborative environment where your ideas and contributions matter.
As a Business Transformation Associate within the Product & Transformation team, you play a pivotal role in supporting business growth and delivering outstanding client and employee experiences. You will collaborate with colleagues across regions, helping to develop smarter, more efficient processes that make a tangible difference. Your work will empower teams to deliver exceptional service and drive meaningful change within the organization.
Job Responsibilities
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Execute day-to-day activities related to analysis, project management, and delivery of transformation initiatives.
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Scope problems, identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact
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Conduct quantitative analysis to scope, design, and measure performance of transformation initiatives.
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Collaborate with product and technology development teams across domains, utilizing agile methodology for client journeys and persona planning.
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Support the roadmap for roll-out and adoption of new initiatives and capabilities across clients and employees.
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Develop and deliver content to periodically update executive management, leadership, and stakeholders across lines of business on roadmap, delivery milestones, and change management.
Required Qualifications, Capabilities, and Skills
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2+ years of experience in financial services, consulting, technology, or a related discipline.
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Strong verbal, written communication, and presentation skills; ability to articulate and tell a compelling story.
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Proven ability to partner with cross-functional teams to achieve results.
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Experience in data analytics and data mining techniques, leveraging insights to drive transformation objectives.
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Ability to support and develop interview campaigns, working sessions, and presentations.
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Demonstrated experience working on transformation initiatives end-to-end, delivering business objectives through process change and digital solutions.
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Knowledge of process re-engineering, end-to-end process mapping, diagnosing business imperatives, and driving change.
- Bachelor’s degree in Science, Business Administration, or related field.
Preferred Qualifications, Capabilities, and Skills
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Experience with project management, product development, or transformation initiatives.
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Experience supporting global teams or stakeholders across multiple regions.
