Business Development Specialist - Payments
at J.P. Morgan
Posted 17 days ago
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As a Business Development Specialist on the Merchant Services team, you will contact business owners and Chase clients to guide them through the credit card acceptance process and sell payment solutions. You will handle a high volume of warm leads via inbound and outbound calls, maintain a detailed electronic sales pipeline, and operate across multiple software platforms to track and board sales. The role emphasizes strong tele-sales, written communication, organizational skills, and delivering excellent pre- and post-sale customer service.
- Compensation
- Not specified
- City
- Tempe
- Country
- United States
Currency: Not specified
Full Job Description
Location: Tempe, AZ, United States
Do you have a passion for delivering client-focused solutions and want to succeed in sales?
As a Business Development Specialist within our Merchant Services team, you will be calling Business owners and Chase clients to help them through the credit card acceptance process. You will call warm leads from Chase bankers to help business owners grow and improve their business through Chase’s products and solutions.
This role is a good fit for people that enjoy the sales process, enjoy a fast paced day and have a passion for finding solutions for clients. Your strong organizational skills will allow you to focus on several tasks and achieve targets monthly.
Job Responsibilities
- Selling payment solutions to both new and existing clients through both inbound and outbound communication.
- Communicating both verbally and in writing with key decision-makers to evaluate needs and propose solutions to accept Credit Card Payments. This is done in a short sales cycle with a high velocity of leads.
- Stay current on company products, solutions and services to make the best recommendation to our clients.
- Maintaining a clean sales pipeline with detailed and accurate electronic records. Additional administrative duties as required.
- Deliver excellent follow up to ensure the highest level of customer satisfaction both pre and post-sale.
- Operate between multiple software and platforms as needed to track, board and maintain the sales process.
Required qualifications, capabilities and skills
- 2 plus years of sales experience and/or Bachelor/Associate degree
- Strong tele-sales ability, written communication, and interpersonal skills
- Strong organizational skills, ability to shift tasks quickly and function successfully in a fast-paced environment
- Focused and detail-oriented
- Computer literate, familiar with Microsoft Office and Excel. Good work ethic/positive attitude and easy to get along / work with
Preferred qualifications, capabilities, and skills
- Merchant Services or Banking Industry experience
- Bilingual Spanish/English or Mandarin/English (to be considered bilingual, you must speak, read and write in Spanish and English or Mandarin and English)
