Location: New York, NY, United States

Lead and elevate JPMorganChases Metro New York real estate portfolio, driving operational excellence across owned and leased properties. Partner with senior stakeholders and top-tier vendors to unlock value, manage risk, and deliver measurable service outcomes.

As an Assistant Regional Property Manager, on the Global Real Estate team, you will oversee third-party service provider teams in the day-to-day operation of Class A commercial office properties in JPMorganChases Metro NY region, with a primary focus on Manhattan.  You will develop relationships with the lines of business occupying this portfolio, and partner with various stakeholders to ensure the delivery of best in class service, improved employee experience and operational excellence.

Job Responsibilities

• Oversee property operations to ensure best-in-class building performance, occupant experience, and service delivery.

• Direct vendor and service provider management, setting SLAs/KPIs, monitoring performance, and enforcing contract compliance.

• Strengthen risk controls, and compliance, ensuring regulatory, safety, and policy requirements are met across the portfolio.

• Drive capital planning and project prioritization, developing business cases and coordinating approvals and delivery timelines.

• Coordinate stakeholder governance, running routines with internal partners to resolve issues and maintain alignment.

• Manage financial performance, including budgets, forecasts, operating expenses, and variance/action reporting.

• Identify and deliver value-creation initiatives, such as space optimization, cost takeout, and revenue enhancement opportunities.

• Produce executive-ready reporting, translating portfolio analytics into clear insights, decisions, and actions.

• Support transactions and strategic initiatives, including acquisitions/dispositions, site selection, and major portfolio changes.

• Coordinate multiple infrastructure and construction projects simultaneously, working closely with stakeholders to ensure completion on-time and on-budget

• Tour the Metro NY portfolio, to develop and maintain personal relationships with our Clients on-the-ground and the teams who support them.

 

Required qualifications, capabilities, and skills

• Bachelors degree in Real Estate, Finance, Business, Engineering, or a related field (or equivalent experience).
• 7+ years of progressive experience in commercial real estate portfolio management, asset management, or property management 
• Strong financial acumen (budgeting, forecasting, OPEX/CAPEX, variance analysis, and business case development).
• Experience managing capital projects and coordinating cross-functional delivery teams.
• Working knowledge of risk, controls, and compliance expectations in a regulated environment.
• Excellent stakeholder management skills, including influencing senior leaders and partnering across functions.
• High integrity, sound judgment, and ability to thrive in a fast-paced, high-visibility role.
• Strong analytical and communication skills, with ability to produce executive-ready materials and reporting.
• Proficiency with portfolio and workplace tools (e.g., Excel, PowerPoint, and real estate/CMMS systems).

 

Preferred qualifications, capabilities, and skills

• Sets and executes regional vision and strategy aligned to JPMC priorities, anticipating market demands and driving change while maintaining operational effectiveness.
• Creates accountability and strong stakeholder relationships, setting measurable expectations, maintaining visibility with staff and recognizing team contributions.
• Manages complex, shifting priorities across multiple properties, staying on top of critical issues and making informed decisions using broad experience and judgment.
• Drives entrepreneurial, value-focused outcomes, encouraging innovative thinking, identifying new opportunities, and applying economic/financial indicators to maximize value.
• Works well in teams, and prioritizes/multitasks effectively

Lead Metro New York portfolio operations, driving service excellence, vendor performance, risk controls, and stakeholder outcomes