at ING Bank
OtherPosted 11 days ago
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**DE Contact Center Professional** aids inbound callers, leveraging scripts and procedures to address queries and drive sales. Supports timely issue resolution by seeking assistance and escalating when necessary.
- Compensation
- Not specified
- City
- Makati City
- Country
- Not specified
Currency: Not specified
Full Job Description
Provides support to inbound callers, which may include use of standard scripts and specific guidelines and procedures, to handle queries or close sales. Seeks help and/or escalates issues/queries when it is appropriate to do so to help resolve customer issues expeditiously.
