at HSBC
OtherPosted 12 days ago
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**Senior Customer Development Representative** with HSBC's International Wealth and Premier Banking (IWPB). Lead new-to-bank customer acquisition via central or self-generated leads, focusing on high-value personal clients. Collaborate with key business areas to build strong relationships and deliver high-standard customer service. Proven financial services or retail sales experience (1+ year) required, along with a bachelor's degree. Knowledge of deposits, wealth management products, mortgage, banking laws, and stakeholder management essential. Skilled in presentations, sales, objection handling, and working under pressure. Fluent in local language and English. Obtain regulatory qualifications as per market requirements and adhere to HSBC's internal standards.
- Compensation
- Not specified
- City
- Not specified
- Country
- China
Currency: Not specified
Full Job Description
HSBC International Wealth and Premier Banking (IWPB)
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBCs purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.
We are currently seeking an experienced professional to join our team.
In this role, you will:
Be responsible for successful implementation of Premier Acquisition strategies
Acquire new-to-bank customers via central or self-generated leads.
In order to deliver a high quality service to our highest value personal clients the role holder will need to complete simple retail sales.
Development of strong working relationships with relevant business areas (e.g., WPB, Marketing, etc)
Delivery high standard customer service to meet customer satisfactory
To be successful in the role, you should meet the following requirements:
Bachelor's degree or equivalent experience
Minimum of one year proven and progressive financial services and/or retail sales experience or equivalent
Sound knowledge of various forms of deposits, WEM product, mortgage, etc.
Knowledge of the constantly changing laws/regulations governing banks/finance industry, consumer trends, competitor offerings, economic and foreign currency markets
Strong presentation and sales skills
Objection handling techniques and work under pressure
Good interpersonal and communication skills
Customer service orientation
Attain appropriate professional and regulatory qualifications as required by market
Attain any internal standards as required by HBCN
WEM
Youll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank (China) Company Limited
