If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


HSBC is one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.


We are currently seeking an experienced professional to join our team in the role of Senior Manager, Strategic Execution and Delivery within the Group Chief Controls Oversight Office (GCCOO).


The GCCOO is a new oversight structure being set up to simplify and improve the effectiveness of controls through a centralised approach and proactively manage underlying risk in the First Line of Defence (1LOD).


This role will give you the unique opportunity to drive and shape large-scale, complex change initiatives that directly impact HSBC’s global control environment and operational excellence. As a trusted advisor to senior leaders, the role empowers you to challenge conventional thinking, prioritise strategic opportunities, and deliver meaningful outcomes for customers, colleagues, and the organisation. You’ll be at the forefront of transforming processes, uplifting capability, and fostering a dynamic, collaborative culture; making a tangible difference while developing both personally and professionally in a diverse, inclusive environment.


As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role, you will:

• Driving and Delivering Complex Change: Leading large-scale, complex change initiatives from design through to delivery, ensuring alignment with strategic priorities and desired outcomes for customers, colleagues, operations, and regulatory/financial requirements.
• Advising and Challenging Senior Leaders: Acting as a trusted advisor to senior executive leaders, constructively challenging conventional thinking, identifying opportunities, and helping to prioritise and execute change needs.
• Operational Excellence and Continuous Improvement: Streamlining processes and driving operational excellence within the Group Chief Controls Oversight Office (GCCOO) through continuous improvement initiatives and capability uplift.
• Stakeholder Management and Collaboration: Building strong relationships with internal stakeholders, securing executive buy-in, and working collaboratively across teams to ensure seamless delivery of priority programmes.
• Managing Risks, Resources, and Performance: Overseeing risks, issues, and dependencies; ensuring teams have the right skills; managing costs, headcount, and strategic partner performance; and using measurement and insight to inform activities and ensure business outcomes are achieved.

To be successful in this role you should meet the following requirements:

• Driving and Delivering Complex Change: Leading large-scale, complex change initiatives from design through to delivery, ensuring alignment with strategic priorities and desired outcomes for customers, colleagues, operations, and regulatory/financial requirements.
• Advising and Challenging Senior Leaders: Acting as a trusted advisor to senior executive leaders, constructively challenging conventional thinking, identifying opportunities, and helping to prioritise and execute change needs.
• Operational Excellence and Continuous Improvement: Streamlining processes and driving operational excellence within the GCCOO through continuous improvement initiatives and capability uplift.
• Managing Risks, Resources, and Performance: Overseeing risks, issues, and dependencies; ensuring teams have the right skills; managing costs, headcount, and strategic partner performance; and using measurement and insight to inform activities and ensure business outcomes are achieved.
• Data Analytical Skills: Experience in conducting rigorous data-driven analysis and developing impactful materials for senior executive consumption aligned to storytelling and being able to bring the numbers to life.
• Stakeholder Management and Collaboration: Building strong relationships with internal stakeholders, securing executive buy-in, and working collaboratively across teams to ensure seamless delivery of priority programmes.

The base location for this role will be London and with a hybrid working pattern.


Opening up a world of opportunity.


Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.


If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:


Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500