Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst.

Business: CIB - Client Services Tech

Principal responsibilities

• Work with CIB Client Services and Client Lifecycle Management to analyze, evaluate and document OBKYC (onboarding and KYC) requirements
• Managing implementation of OBKYC solutions, especially on the onboarding or KYC renewal application forms, including data integrations with different systems
• Managing the analysis and documentation of business process and IT processes
• Engage with stakeholders and able to advise and support them on onboarding and KYC solution/product related queries or issues
• Support and influence product owners / stakeholders to prioritize work; provide solutions, consultancy and support to satisfy global business needs
• Risk identification, risk reporting and devising interventions to mitigating risks
• Contribute to OBKYC BA team to create a high-performing, high-energy working environment and help develop junior BA or engineering members
• Drive and encourage constructive cross-region teamwork through collaboration and co-operation
• Work closely with architecture to ensure underlying implications of decisions are understood and to maintain strong collaborative relationships with the engineering and architecture teams

Knowledge & Experience / Qualifications

• Extensive expertise and knowledge in customer onboarding and KYC processes and CDD requirements
• Extensive analysis and problem-solving skills, and experience in documenting user stories, functional/nonfunctional requirements
• Work experience in global projects and with global teams and stakeholders
• Good understanding in development process with ability to prioritise the tasks for team and convey the requirements properly
• Experience in customer data integration development
• Good domain knowledge in onboarding and KYC renewal process and able to understand the journey from end to end perspective
• Professional English communication, presentation and writing skills
• Experience and practices on development is a plus

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

***Issued By HSBC Software Development (GuangDong) Limited***