Some careers shine brighter than others.

If youre looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Associate Director, Vendor Management Manager

In this role, you will:

• Proven technology vendor management experience in financial services (multinational bank preferred).
• Strong knowledge of bank technology operations and third-party governance/risk expectations (incl. TPEM).
• Commercial and financial strength: P&L impact, forecasting, business cases, and cost optimisation.
• Contracting capability: SLA/T&Cs expertise and ability to shape contracts to business needs.
• Demonstrated ability to improve vendor performance and manage across contract types (T&M, managed services, HW/SW).
• Strong stakeholder management in a complex matrix environment (Tech, COO, Finance, Procurement, Risk).
• Analytical/problem-solving skills to synthesise complex data and drive decisions/outcomes.
• Understanding of HSBC strategy/operating model and awareness of external environment (regulatory/market).
  
  

To be successful in this role, you should meet the following requirements:

• Proven technology vendor management experience in financial services (multinational bank preferred).
• Strong knowledge of bank technology operations and third-party governance/risk expectations (incl. TPEM).
• Commercial and financial strength: P&L impact, forecasting, business cases, and cost optimisation.
• Contracting capability: SLA/T&Cs expertise and ability to shape contracts to business needs.
• Demonstrated ability to improve vendor performance and manage across contract types (T&M, managed services, HW/SW).
• Strong stakeholder management in a complex matrix environment (Tech, COO, Finance, Procurement, Risk).
• Analytical/problem-solving skills to synthesise complex data and drive decisions/outcomes.
• Understanding of HSBC strategy/operating model and awareness of external environment (regulatory/market).

Youll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Software Development India