Corporate and Institutional Banking (CIB)

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, this team covers fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking an experienced professional to join our team.

In this role, you will:

The Relationship Management role provides dedicated relationship management to a portfolio of customers with accountability for sales, service, risk and operational delivery. Relationship Managers may be located in fields of Business Banking, Commercial Banking, Global Banking, Private Banking or Product Sales.

This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Risk & Compliance teams.
The remit may range from an area within a country or multiple countries.
The tasks for this role will include some or all of the following:
• Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
• Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
• Effectively manage work and support resources to increase quality and time of client visits opportunities
• Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
• Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
• Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
• Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk
• Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
• Keep abreast of developments, products and offerings from HSBC, competitors and market changes
• Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client.

Relationship Management role holders will be required to acquire knowledge of a product area and in some geographies may need to hold specific certificates or need membership of a regulatory body.

To be successful in the role, you should meet the following requirements:

- Bachelor degree or above(recognized by the state).
- Sufficient general and commercial banking experience.
- Good commercial knowledge and be well versed in economics, accounting and financial related subjects.
- Sufficient degree of business orientation and management know-how.
- Strong customer services, sales and result-oriented mindset.
- At least 5 years of credit exposure.
- Decision making and analytics skills.
- Demonstrate leadership capability.
- Business related qualification.
- Good command of written and spoken English/Mandarin language