Asset and Wealth Management Division (AWM)

Asset and Wealth Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. AWM partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.

Goldman Sachs Asset Management (GSAM) 

Goldman Sachs Asset Management (GSAM) is one of the worlds leading investment managers. GSAM provides institutional and individual investors with investment and advisory solutions, with strategies spanning asset classes, industries, and geographies.  We help our clients navigate todays dynamic markets, and identify the opportunities that shape their portfolios and long-term investment goals. We extend these global capabilities to the worlds leading pension plans, sovereign wealth funds, central banks, insurance companies, financial institutions, endowments, foundations, individuals and family offices.

OUR IMPACT

AWM Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales, trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, AWM Operations provides essential risk management and control to preserve and enhance the firm's assets and its reputation.

Goldman Sachs Asset Management (GSAM) delivers innovative investment solutions through a global, multi-product platform that offers clients the advantages that come with working with a large firm, while maintaining the benefits of a boutique. GSAM is one of the pre-eminent investment management organizations globally. Critical to the success of GSAM is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure.

The purpose of the European Shareholder Services team is to provide World Class Client Service to Investors in the GSAM Offshore Funds and to assist the GSAM Sales force in their Global Funds distribution effort. Within European Shareholder Services, Client Onboarding works with clients investing GSAM's Offshore funds from the decision to invest through to funding, ensuring a smooth and seamless onboarding process.

HOW YOU WILL FULFILL YOUR POTENTIAL

The role consists of coordinating and delivering excellent Client Service to clients from all Non-US regions (EMEA and Asia ex. Japan) in relation to the Goldman Sachs Offshore Liquidity Funds. The role will require a pro-active approach in supporting ongoing client needs, identifying Client Service enhancements and evolving these ideas into implementation or making recommendations to Management. The role also involves working closely with the various Sales Teams and other departments within the firm to improve the overall Client Experience. Improving the efficiencies within the team, as well as day to day client trade order and query handling are also priorities.

• Working closely with regional sales teams across all channels and internal distribution teams to contribute to the GS Asset Management Funds distribution effort 
• Responding to daily incoming calls and queries from internal and external clients / trading platforms regarding our Offshore Funds range of products, specifically Liquidity Funds 
• Ensuring regulatory and company compliance standards are met 
• Escalating and managing sensitive client issues to Sales, Compliance, Legal and Senior Management 
• Researching and understanding the business requirements of the various regions where GS Asset Management Offshore Funds are distributed 
• Pro-actively identifying enhancements for clients and communicating these internally
• Helping to automate various functions within the team and identifying ways to makes processes more efficient and streamlined.

BASIC QUALIFICATIONS

• Bachelors degree with good academic record or equivalent gained through relevant work experience 
• Basic understanding of Mutual Funds, especially Money Market Funds
• High level of accuracy and the ability to maintain this standard whilst under pressure 
• Excellent communication, organisation, and multi-tasking skills with ability to set own priorities 
• Highly motivated and independent but also able to work within a team
• Exposure to a fast paced environment with the need to remain in control of different items
• Ability to manage time effectively and prioritize tasks as necessary 
• Client call and query handling skills. Must be able to build strong relationship with business management, external vendors and internal clients alike
• Must work well in a team but also exhibit strong leadership capabilities in order to help drive solutions to complex issues 
• Must have excellent communication skills, both written and oral. Must be able to explain intricate issues to colleagues and the business in such a manner that each can understand
• Attention to detail but also have the ability to see the bigger picture and manage competing priorities 

PREFERRED QUALIFICATIONS

• Strong analytical and problem-solving skills
• Experience in the finance/asset management industry
• Experience in working as part of a global team
• Business fluency in Mandarin is required to support daytoday trader order processing and query handling for Chinese clients, ensure compliance with global regulatory requirements and support adherence to the firms policies.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.  

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.  

Were committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.