This position is responsible for a portfolio of operational systems that optimize safety, productivity, and environmental sustainability. They will also be collaborating with innovative software, hardware, and service suppliers to develop, deliver, and maintain these systems.  

 To be successful, we are looking for someone with sophisticated problem-solving and decision-making skills, along with experience supporting a complex architecture of software, servers, databases and distributed field assets.  Above all else, you will have excellent customer service and communication skills to build relationships with partners throughout the organization

• Participate in and adhere to health and safety programs and policies   

• Design, integrate, and sustain a robust portfolio of Digital Mining Systems across EVR operations by ensuring the seamless performance of autonomous and conventional fleet management, high-precision guidance, and geotechnical safety systemsall while maintaining a commitment to safe production

• Develop and leverage relationships across EVR operations and corporate offices to facilitate alignment of objectives and encourage communication and collaboration between operations in all geographic regions 

• Apply organizational change management techniques to derive more value from existing technologies and ensure maximum adoption of new technologies

• Mentor and coach a group of permanent and contract technology professionals

• Cultivate your professional growth through a blend of independent learning and cross-functional collaboration with Digital Systems and Operations teams

• Develop and maintain standards, procedures and documentation

• Participate in an on-call rotation to provide after-hours support

• Enhance and defend the digital environment through proactive security upgrades, decisive incident response, and forensic deep-dives

• Bachelors Degree in Computer or Software Engineering, Computer Science, or a Technical Diploma with equivalent experience

• Five or more years of progressively senior level experience delivering and supporting information technology services in an industrial setting 

• Strong commitment to customer satisfaction and the ability to maintain strong relationships with business partners, business management and application users

• Strong cross-functional team participant and collaborative approach to problem solving

• Ability to work autonomously and within a highly distributed team environment

• Excellent analytical, root cause analysis and problem-solving skills

• Strong project management skills and strong knowledge of business analysis techniques

• Experience with Microsoft Windows desktop and server Operating Systems, virtualization and Active Directory

• Knowledge of networking fundamentals with some exposure to WIFI, LTE and firewalls

• Valid class five drivers license with a clean driving record

• Deployment and/or support of any of the following platforms: CAT (Minestar, Terrain, TPM), Komatsu (Frontrunner, Dispatch), Wenco, Carlson Grade, Hexagon Safemine, GeoExplorer, IBIS, Ground Probe would be an asset

• Programming experience with C#, Node.JS, SQL , Python and PowerShell would be an asset

• Experience with Linux operating systems would be an asset