About the role

Gartner’s Consulting business is an extension of Gartner’s industry-leading IT Research. From CIOs, to leaders in business and government, we help Gartner clients across enterprises translate insights into transformational actions and achieve their mission-critical priorities. Leveraging the breadth of Gartner’s resources, Consulting is growing rapidly, with unlimited potential to continue expanding our client base.

In our Technology Strategy Consulting team, we help the C-suite make the right decisions based on how technology can transform their businesses. In today’s world, a consulting firm which is “born digital”, (with the ability to directly leverage the full power of Gartner’s research and insights) has relevance to the most important strategic decisions any business will make.

We deliver value to clients across Digital Growth & Transformation, Applications, Infrastructure & Security Modernization, and Sourcing & Spend Optimization. Typically, this helps Gartner clients to execute their strategic priorities, across all sectors.

What you’ll do

Our Directors are responsible for high-level project delivery and oversight along with client relationship management. You will manage teams and advise clients at the highest strategic level on both big-picture and tactical matters, focusing on how technology enables a wide range of business outcomes.

You will be primarily responsible for collaboration with Managing Partners (MPs) in sales and quality project delivery for our most strategic clients, providing subject matter expertise on complex full-lifecycle global sourcing engagements. You will be responsible for: 

• Managing and advising on complex engagements
• Driving delivery of high-quality deliverables, in accordance with client expectations and predetermined timelines and budgets.
• Developing proposals to support sales, expansion and extension initiatives, collaborating with industries and other practices during the process. 
• Monitoring clients’ expectations and partnering with senior team members to revise project scope when appropriate 
• Provide feedback to team members during and post-engagement 

You will also be responsible for providing thought leadership and delivery excellence within one’s area of expertise by performing the following activities: 

• Contributing expertise and insight to the delivery of sourcing and spend optimization solutions, to support EMEA Practice Capability Leads with practice strategy, thought leadership and innovation.   
• Keeping current on technologies/trends in one’s area of expertise domain, and how these integrate with other practices to ensure integrated cross-practice client solutions.
• Proactively sharing knowledge within and outside of engagement setting 
• Harvest intellectual capital from own engagements and share with industry/ practice experts
• Perform QA of critical project deliverables to ensure quality and timeliness of deliverables to regional project teams
• Contributing to business building activities, including: 
  Partnering with subject matter experts and Managing Partners to develop long-term client relationships during and outside of an engagement leading to repeat/new business opportunities 
• Contributing to the (1) development of proposals; (2) scoping and qualifying opportunities and (3) assisting with identifying optimal client solutions by communicating the Gartner value proposition P
• Participating and actively supporting recruiting efforts to help the business grow 

Performing Sourcing and Spend Optimization practice management activities including:

• Support EMEA Managing Practice Leads with practice initiatives
• Proactive analysis and management of the Sourcing and Spend Optimization practice pipeline, revenue and bookings for the D-A-CH region, including understanding trends, areas of growth and targets for increased focus/marketing/upskilling
• Leading and managing practice aligned associates including:

• Onboarding new practice associates
• Fostering and growing the regional practice community
• Coaching and developing junior associates to build industry/ practice specific knowledge
• Formal mentoring/ counseling responsibilities and annual performance evaluations

• Leading/ coordinating with region resource management teams to drive staffing of practice associates

What you’ll need

• 8+ years of experience, preferably in a well-known management consultancy with project delivery and sales experience within the Commercial Sector preferred
• Fluent Dutch language skills are required
• Prior experience in developing RFXs for solutions (e.g, ERP, CRM), systems integration and outsourcing programs
• Problem-solving capabilities such as solutioning services to meet client needs
• Ability to influence and build trust-based, value-added relationships with senior executives, both internally and externally 
• Bachelor's Degree in Computer Science, Engineering, Economics, Mathematics or another quantitative discipline. MBA or equivalent preferred
• Demonstrating intellectual curiosity and creative development of solutions and strategies to solve client problems. Must adapt Gartner frameworks and methodologies to strike at the heart of a client’s most pressing business challenges

Specific Technical Experience  

• Experience developing full lifecycle sourcing strategies (and spend optimization) for Technology services, sourcing transaction lifecycle management, providing optimization recommendations, and creating negotiation strategies for IT contracts with key vendors in domains such as Digital, IT Infrastructure and Applications Services, SI and ERP (essential), hardware, software, cloud (preferred) for customers across industries (Commercial Sector preferred)
• Ability to analyze IT vendor portfolios and best practice contract assessments 
• Familiarity with principles of, or prior work experience in, one or more of the following: 
  • Contract/vendor management
  • Vendor ecosystem performance management
  • Global Delivery centers, captives and shared services strategy and implementation
  • Digital marketplaces, ecosystems and partnerships
  • IT (or non-IT) procurement/purchasing/vendor governance, including agile/dynamic sourcing methodologies
• Familiarity with IT service management, service integration, ITIL and Agile, DevOps, principles of sourcing (insourcing or outsourcing) 
• Familiarity with Technology operating models
• Experienced working with large contract data sets