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**Salesforce Engineer**: Leverage 2-4 years of software engineering experience (preferably with Salesforce) to develop and enhance client servicing capabilities within Salesforce CRM at Fidelity's fast-paced, SaaS/cloud-first tech team. Key responsibilities include designing scalable Salesforce solutions, collaborating with business/tech teams, supporting integrations, and participating in code reviews. Proficient in Salesforce platform development (Apex, Lightning Components, Flows), working knowledge of Salesforce data modeling, and experience with version control (Git) and CI/CD concepts are essential. Contribute to multiple projects in an Agile environment, demonstrating strong problem-solving skills and a commitment to continuous learning. Salesforce certifications and relevant web development skills a plus.
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Full Job Description
Job Description:
Salesforce Engineer
Note: Fidelity is not providing immigration sponsorship for this position
The Role
This role offers the opportunity to join a SaaS/cloud-first, innovative, and fast-paced technology team within Fidelity Institutional Technology, supporting the Institutional Client Group (ICG). The team is responsible for the discovery, analysis, and delivery of client experience and servicing applications for institutional customers.
In this role, you will contribute to the development and enhancement of client servicing capabilities within the Salesforce CRM platform, helping improve the servicing model and elevate the overall client experience.
As a Software Engineer, you will work closely with experienced developers and business partners to design, build, and support scalable Salesforce solutions that enable both new and existing FAMS technology products. You will help translate business requirements into technical solutions while growing your expertise in Salesforce and enterprise application development. Key responsibilities include:
Develop and enhance Salesforce solutions supporting client servicing and business operations
Collaborate with business and technology teams to deliver scalable, high-quality solutions
Support integration between Salesforce and other systems using APIs and standard integration patterns
Assist with troubleshooting and resolving issues in development, testing, and production environments
Participate in code reviews and follow engineering best practices
Continuously learn and apply new Salesforce features and technologies
The Expertise & Skills You Bring
24 years of experience in software engineering development, with exposure to Salesforce preferred
Foundational knowledge of Salesforce.com (Sales Cloud, Service Cloud, or Communities experience is a plus)
Working knowledge of Salesforce platform development, including Apex, Lightning Components (LWC), and Flows
Familiarity with Salesforce development tools and environments (e.g., VS Code, Git, CI/CD concepts)
Basic understanding of integration patterns and REST APIs
Exposure to Salesforce data modeling and data management concepts
Experience writing Apex classes, triggers, and unit tests (or willingness to learn quickly)
Ability to contribute to multiple projects in a collaborative, team-oriented environment
Experience working in Agile development environments
Strong problem-solving and analytical skills with attention to detail
Effective written and verbal communication skills
Willingness to learn and grow within a fast-paced engineering team
Nice-to-have skills:
Salesforce Platform Developer I certification (or working toward certification)
Experience with scripting or programming languages such as Java, JavaScript, or Python
Exposure to cloud platforms such as AWS
Familiarity with web technologies (HTML, CSS, JavaScript)
Awareness of testing tools or practices (e.g., Provar, automated testing concepts)
Exposure to tools like Conga CLM or DocuSign
The Team
Fidelity Institutionals FAMS business unit is a distribution and client service organization dedicated to the institutional marketplace. It is one of the largest organizations serving the U.S. institutional market, with more than $540 billion in assets under administration and over 750 institutional customers. We serve as a gateway to Fidelitys broad and deep institutional investment management capabilities.
You will be part of a collaborative and diverse team supporting business-critical applications across multiple environments. The team values continuous learning, mentorship, and delivering practical, high-quality solutions aligned with business needs.
This is an excellent opportunity for an early-career engineer who is eager to build technical expertise, gain exposure to enterprise-scale platforms, and contribute to impactful client-facing solutions.
Certifications:
Category:
Information TechnologyPlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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