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Intelligence Manager, Fraud Response and Recovery

ExperiencedNo visa sponsorship
Fidelity Investments logo

at Fidelity Investments

Asset Management

Posted 4 days ago

No clicks

**Intelligence Manager, Fraud Response & Recovery** Analyze, investigate, and mitigate complex fraud. Triage fraud events, perform root cause analysis, and execute threat hunting. Collaborate across internal teams and external stakeholders. Manage case files, communicate findings, and assist in recovery processes. Requires 4+ years in finance, 3+ years in risk, and fraud intelligence experience. Proficiency in data analysis, problem-solving, and multi-tasking. Highly energetic, with a focus on execution and adaptability.

Compensation
Not specified

Currency: Not specified

City
Not specified
Country
Not specified

Full Job Description

Job Description:

Intelligence Manager, Fraud Response and Recovery

Are you passionate about investigating fraud, identifying root causes, and presenting findings and recommendations? If so, you might be the right candidate for the Intelligence Manager, Fraud Response and Recovery position within Fidelitys Fraud Risk and Control team.

The Role

Fidelitys Fraud Risk and Control (FRC) team is seeking a motivated Manager to join our team in our fight against fraud actors. The Intelligence Manager, Fraud Response and Recovery will participate in daily operations involving the creation of enhanced detection, prevention, and technical investigations of fraud events involving our clients This position will have an enhanced focus on fraud intelligence and threat hunting. This individual will focus on helping to enhance our ability to connect fraud threats externally to Fidelity to fraud occurring on our platform. The Fraud Response and Recovery team contributes to these operations through their management on incident response, intelligence gathering, and root cause analysis.

In this role, your focus will be on supporting response to major fraud events and trends. Your responsibilities include:

  • Triage fraud events and perform root cause analysis.

  • Conduct in-depth investigations of suspicious financial activity.

  • Provide expertise in connecting on platform fraud incidents to external intelligence and attribution to threat actors.

  • Gather and analyze evidence of fraudulent activity and other relevant information and data

  • Create and maintain case files of fraudulent activity.

  • Collaborate with analytics, legal, compliance, and external regulatory and law enforcement agencies.

  • Communicate fraud-related findings and recommendations to stakeholders.

  • Assist in recovering losses due to fraud, including conducting collections and monitoring recovery processes.

The Expertise and Skills You Bring

  • Bachelors degree and 4+ years experience in the financial services industry

  • 3+ years of risk related experience.

  • Experience in fraud threat hunting and intelligence.

  • Assist in recovering losses due to fraud, including conducting collections and monitoring recovery processes.

  • Strong analytical skills to analyze data and identify patterns.

  • Problem solving skills to identify and resolve complex problems.

  • Possess the ability to multi-task across a variety of responsibilities in a constantly evolving environment.

  • Ability to perform correlation and analysis from disparate internal systems to identify potentially fraudulent events.

  • Strong focus on execution and identifying, communicating, and removing impediments to progress.

  • You are highly energetic and enterprising, thriving in a fast-paced and constantly evolving team environment.

  • Willingness to expand your expertise continually learning new skills.

Note: Fidelity will not provide immigration sponsorship for this position.

The Team

The Fraud Risk and Control team, within Enterprise Cyber Security, is responsible for preventing, detecting, responding to, and investigating fraud incidents across the entire Fidelity enterprise. When fraud occurs, FRCs Fraud Response Team takes all vital actions required to analyze and escalate fraud trends and patterns, identify opportunities for preventing and detecting fraud, and build cases to present to law enforcement and prosecutive agencies.

Certifications:

Category:

Risk

Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Apply

All fields are required.

Benefits that balance life and work

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Benefits

Company overview

Company overview 

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience. 

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

AI Guidelines

Learn about our guidelines for use of AI when applying for a Fidelity job

Return to job search

Intelligence Manager, Fraud Response and Recovery

Compensation

Not specified

City: Not specified

Country: Not specified

Fidelity Investments logo
Asset Management

4 days ago

No clicks

at Fidelity Investments

ExperiencedNo visa sponsorship

**Intelligence Manager, Fraud Response & Recovery** Analyze, investigate, and mitigate complex fraud. Triage fraud events, perform root cause analysis, and execute threat hunting. Collaborate across internal teams and external stakeholders. Manage case files, communicate findings, and assist in recovery processes. Requires 4+ years in finance, 3+ years in risk, and fraud intelligence experience. Proficiency in data analysis, problem-solving, and multi-tasking. Highly energetic, with a focus on execution and adaptability.

Full Job Description

Job Description:

Intelligence Manager, Fraud Response and Recovery

Are you passionate about investigating fraud, identifying root causes, and presenting findings and recommendations? If so, you might be the right candidate for the Intelligence Manager, Fraud Response and Recovery position within Fidelitys Fraud Risk and Control team.

The Role

Fidelitys Fraud Risk and Control (FRC) team is seeking a motivated Manager to join our team in our fight against fraud actors. The Intelligence Manager, Fraud Response and Recovery will participate in daily operations involving the creation of enhanced detection, prevention, and technical investigations of fraud events involving our clients This position will have an enhanced focus on fraud intelligence and threat hunting. This individual will focus on helping to enhance our ability to connect fraud threats externally to Fidelity to fraud occurring on our platform. The Fraud Response and Recovery team contributes to these operations through their management on incident response, intelligence gathering, and root cause analysis.

In this role, your focus will be on supporting response to major fraud events and trends. Your responsibilities include:

  • Triage fraud events and perform root cause analysis.

  • Conduct in-depth investigations of suspicious financial activity.

  • Provide expertise in connecting on platform fraud incidents to external intelligence and attribution to threat actors.

  • Gather and analyze evidence of fraudulent activity and other relevant information and data

  • Create and maintain case files of fraudulent activity.

  • Collaborate with analytics, legal, compliance, and external regulatory and law enforcement agencies.

  • Communicate fraud-related findings and recommendations to stakeholders.

  • Assist in recovering losses due to fraud, including conducting collections and monitoring recovery processes.

The Expertise and Skills You Bring

  • Bachelors degree and 4+ years experience in the financial services industry

  • 3+ years of risk related experience.

  • Experience in fraud threat hunting and intelligence.

  • Assist in recovering losses due to fraud, including conducting collections and monitoring recovery processes.

  • Strong analytical skills to analyze data and identify patterns.

  • Problem solving skills to identify and resolve complex problems.

  • Possess the ability to multi-task across a variety of responsibilities in a constantly evolving environment.

  • Ability to perform correlation and analysis from disparate internal systems to identify potentially fraudulent events.

  • Strong focus on execution and identifying, communicating, and removing impediments to progress.

  • You are highly energetic and enterprising, thriving in a fast-paced and constantly evolving team environment.

  • Willingness to expand your expertise continually learning new skills.

Note: Fidelity will not provide immigration sponsorship for this position.

The Team

The Fraud Risk and Control team, within Enterprise Cyber Security, is responsible for preventing, detecting, responding to, and investigating fraud incidents across the entire Fidelity enterprise. When fraud occurs, FRCs Fraud Response Team takes all vital actions required to analyze and escalate fraud trends and patterns, identify opportunities for preventing and detecting fraud, and build cases to present to law enforcement and prosecutive agencies.

Certifications:

Category:

Risk

Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Apply

All fields are required.

Benefits that balance life and work

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Benefits

Company overview

Company overview 

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience. 

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

AI Guidelines

Learn about our guidelines for use of AI when applying for a Fidelity job

Return to job search