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Transformation Delivery (EY GDS Philippines)
Manager

About EY GDS Transformation Delivery

EY Global Delivery Services (GDS) Transformation Delivery (TD) provides project and program management excellence across global technology initiatives. Our team delivers complex, high-impact projects that drive digital transformation, operational efficiency, and business growth.

The Opportunity

As a Project Manager (Manager) within the GDS Transformation Delivery team, you will play a pivotal role in leading client engagements, building high-performing teams, and delivering measurable transformation outcomes. Youll work with cross-functional teamsspanning business, technology, and operationsto ensure successful planning, execution, and governance of initiatives that enable EYs strategic vision.

Job Summary
We are looking for a highly driven and collaborative Manager to support the delivery of large-scale business and technology transformation programs across regional and global engagements. The role will focus on program governance, PMO operations, stakeholder coordination, Agile delivery support, AI-driven transformation initiatives, business development, solutioning, and end-to-end execution management across complex transformation initiatives.
The ideal candidate should have strong experience in enterprise program delivery, transformation governance, ERP/SAP implementations, digital transformation programs, AI initiatives, and consulting-led engagements, with the ability to work across business and technology teams in a fast-paced environment.
The role will also include people leadership responsibilities covering coaching, capability development, team management, and competency growth initiatives.

Key Responsibilities
Program & Transformation Delivery
   Support end-to-end delivery of large-scale transformation programs across multiple workstreams
   Drive program governance, delivery tracking, RAID management, milestone monitoring, and dependency management
   Coordinate with business, technology, change, testing, and deployment teams to ensure aligned execution
   Monitor program health and provide actionable insights to leadership teams
   Support planning and execution across Agile, hybrid, or waterfall delivery models
   Ensure alignment to delivery methodology, quality standards, and governance controls
PMO & Governance
   Establish and manage PMO processes, templates, standards, and reporting cadence
   Facilitate steering committee meetings, leadership reviews, and governance forums
   Consolidate project status, financials, resource utilization, risks, issues, and dependencies across workstreams
   Manage escalation tracking and resolution coordination
   Support resource planning, capacity management, and delivery forecasting
   Drive continuous improvement initiatives across delivery processes, governance, and reporting

AI & Innovation Initiatives
   Support delivery and coordination of AI-enabled transformation initiatives, automation programs, or emerging technology engagements
   Contribute to initiatives involving Generative AI, Agentic AI, copilots, workflow automation, or intelligent operational solutions
   Collaborate with business and technical teams to identify opportunities for AI-driven process improvements and operational efficiencies
   Support governance, adoption, and execution tracking of AI-related initiatives across programs and internal competency activities
   Stay informed on emerging AI trends, tools, and enterprise adoption practices relevant to transformation delivery

Stakeholder Management
   Engage with senior stakeholders across business, IT, vendors, and consulting teams
   Build strong working relationships across regional and global teams
   Facilitate workshops, checkpoints, and cross-functional discussions
   Translate complex delivery challenges into concise executive-level updates and presentations
   Liaises between the client and team members to ensure alignment and smooth project delivery

Business Development, Solutioning & Pursuits
   Contribute to business development initiatives, strategic pursuits, and account growth opportunities
   Support solutioning activities including delivery approach, governance model, operating model, and resource planning
   Participate in end-to-end RFP/RFI/RFQ responses, proposal development, effort estimation, and client presentations
   Collaborate with cross-functional teams to develop client-centric transformation solutions and value propositions
   Support capability development through preparation of case studies, methodologies, capability decks, and go-to-market materials
   Identify opportunities for cross-functional collaboration and expansion within existing and prospective engagements

People Management & Team Leadership
   Lead, coach, and mentor team members across transformation and delivery engagements
   Support resource planning, workload management, and team capacity allocation across initiatives
   Drive performance management, development planning, and continuous learning within the team 
   Foster a collaborative, high-performing, and inclusive team culture
   Provide guidance to junior team members on delivery execution, stakeholder management, governance, and consulting practices
   Support hiring, onboarding, and capability development initiatives within the competency or practice
   Encourage innovation, continuous improvement, and adoption of emerging technologies including AI-enabled ways of working

Preferred Experience
   712+ years of experience in Project Management, PMO, Transformation Delivery, or Consulting
   Experience supporting large enterprise transformation or ERP programs
   Exposure to enterprise platforms such as SAP S/4HANA, Salesforce, ServiceNow, or similar technologies
   Experience supporting AI, automation, Generative AI, or Agentic AI initiatives is highly preferred
   Experience in solutioning, proposal management, and RFP responses
   Strong understanding of Agile, Scrum, hybrid delivery, and PM governance frameworks
   Experience working with regional/global stakeholders across multiple time zones
   Consulting or professional services background is highly preferred
   Experience in finance transformation, digital transformation, or enterprise program delivery is an advantage

Skills & Competencies
   Strong leadership and stakeholder management skills
   Excellent communication and executive reporting capability
   Strong analytical, coordination, and problem-solving skills
   Ability to manage ambiguity and work in fast-paced environments
   Strong governance, planning, and execution discipline
   Commercial awareness and client-centric mindset
   Strong interest in emerging technologies, AI-enabled delivery, and innovation initiatives

Preferred Tools & Platforms
   Microsoft Project
   Azure DevOps
   Jira
   Power BI
   ServiceNow
   Microsoft Excel
   Microsoft PowerPoint
   Exposure to AI-enabled platforms, copilots, automation tools, or intelligent workflow solutions is an advantage

Nice-to-Have
   PMP, PRINCE2, Scrum Master, Agile, or SAP, AI, or related certifications
   Experience in multi-vendor delivery environments
   Exposure to managed services or transformation office operations
   Experience supporting APAC, Oceania, or global transformation programs

Success Measures
   Effective governance and delivery oversight across programs
   High-quality executive reporting and stakeholder management
   Strong contribution to pursuits, solutioning, and proposal activities
   Successful support of AI-enabled transformation initiatives and innovation programs
   Improved delivery visibility, coordination, and issue resolution
   Strong collaboration across business and technology teams
   On-time and quality execution support across transformation initiatives
 

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