Location: Vilnius, Lithuania

Are you interested in contributing to delivering the best customer experience for Danske Banks largest corporate customers? Do you want to gain insights into the services used by corporate clients and learn how they are managed? We offer an opportunity to join our team and assist our customers in efficiently using our cash management services.

As part of our team, youll handle tasks related with cash management products, including investigation, data analysis, overviews, collaboration with different colleagues within the bank. 

You will have the opportunity to work on some of the biggest banking projects, improve processes, explore automation solutions, challenge existing procedures, and continually develop your skills. 

Join us and be part of a dynamic team that values innovation and professional growth!

Please note that this is a fixed-term contract for maternity cover (expected duration: around 14 months)

You will:

• Deliver service related with cash management products for corporate customers from 7 different countries 
• Address and resolve issues and daily ad-hoc requests to ensure a positive customer experience 
• Collaborate closely with advisor and cash management teams, provide consultations and optimize solutions for customers 
• Ensure high-quality processes delivery and continuously seek opportunities to improve or automate them according to Lean principles
• Be part of different banks projects and initiatives related with cash management products 

About you:

• Previous banking experience in cash management/ liquidity management field
• Critical mindset with strong attention to detail
• Able to see a bigger picture and connect the dots while still focusing on high quality and accuracy
• Strong communication and  collaboration skills
• Great time management skills
• Proactive and curious, willing to challenge processes

We offer:

Monthly salary range from 1880 EUR to 2820 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

• Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
• Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
• Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

See all the benefits HERE.

Your job function (position) in the job contract will be Service Delivery.

If you're interested in this role and joining my team, feel free to contact me  Domantas Zukovskis, Head of Liquidity Management Support&Interest Adjustments via zuk@danskebank.lt, and I will answer your questions!