Location: Vilnius, Lithuania

Do you know what happens when a big company becomes a customer of the bank? Do you know how e-banking works from the company's perspective? Join us and find these answers and more!

You will have an exciting opportunity to be part of a team that provides services in Cash Management Services, such as account opening/closure procedures, implementing orders for various banking products, and ensuring smooth online banking - specifically, District features set-up for the Danish market.

We are looking for a colleague who would be focused on efficiency and team goals, seeks to provide high-quality services to our corporate customers, and is engaged in Lean culture.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

Please note that this is a fixed-term contract for maternity cover (expected duration: around 12 months)

"Be yourself. We like it that way."

You will:

• Ensure the delivery of Cash Management Services day-to-day services to Danish business and VIP customers
• Solve issues and daily ad-hoc requests to ensure the best possible customer experience
• Maintain close collaboration with Danish advisers teams and stakeholders to optimize solutions for our customers
• Ensure the best quality of processes and constantly look for solutions to improve or automate them (automation, Lean, etc.)
• Participate in various initiatives and projects

About you:

• Experience in an operational or administrative role (would be a beneficial aspect)
• Critical mindset and detail orientation
• Focus on high quality and accuracy
• High collaboration and communication skills
• Proactive learner and process improver
• Upper-Intermediate English language skills

We offer:

Monthly salary range from 1520 EUR to 2280 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

• Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
• Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
• Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

See all the benefits HERE.

Your job function (position) in the job contract will be Service Delivery.

If you're interested in this role and joining my team, feel free to contact Tomas Vilinas, Team Leader via LinkedIn, and I will answer your questions!