Location: Copenhagen K, Denmark

Are you passionate about agile leadership and ready to drive customer impact through trusted and frictionless credit processes? We are looking for a Cluster Lead to join Credit Journey Tribe (CJT) and play a pivotal role in developing 1st in class IT solutions by taking leadership of a cluster of cross-functional squads delivering key outcomes.

About Credit Journey Tribe (CJT)

Credit Journey Tribes mission is to enable customers to realise their dreams and ambitions with trusted and frictionless credit decisions in any channel or journey. We bring business and IT professionals together in empowered, cross-functional squadsdelivering value fast in a market and regulatory environment that is constantly changing. As part of Danske Banks Forward 28 direction, we continue to digitise credit processes to improve customer experience, reduce manual workload, and increase time-to-market.

Lead the cluster. Shape the journey

As Cluster Lead in CJT, you will set direction and ensure coordinated delivery across a cluster of several squads. You will lead through other leaders (e.g., Product Owners/Chapter Leads) and collaborate closely with key stakeholders across business and IT to ensure alignment on priorities, outcomes, risk, and compliance. You will be accountable for creating clarity of purpose, enabling high performance, and contributing to the wider tribe strategy and culture.

What you will drive:

• Set the strategic direction for the cluster and translate tribe priorities into clear outcomes, plans, and coordinated deliveries.
• Lead and develop Product Owners and other leaders in the cluster, building strong capability, clarity, and accountability.
• Support continuous improvement in agile ways of workingensuring that what we commit to what we deliver.
• Align and prioritise work in a complex stakeholder landscape, balancing customer value, commercial agenda, compliance, and technical health.
• Own and communicate an inspiring cluster roadmap and manage dependencies and escalations across squads and stakeholders, keeping everyone informed and aligned.

• Cultivate a culture of trust, empowerment, inclusion, and high performancecelebrating successes and learning from setbacks.

  
   

The leadership profile were hiring for

Were looking for a leader who can combine strategic direction with hands-on delivery leadershipsomeone who builds alignment across business and IT, develops other leaders, and creates the conditions for squads to perform at their best in a complex, regulated environment.

• Proven leadership experience in an agile environment, preferably leading leaders and multiple teams/squads.
• Strong stakeholder management skills and the ability to create alignment across business and IT.
• Ability to set direction, prioritise effectively, and communicate with clarityespecially in complex environments with dependencies.
• A servant leadership mindset with focus on empowering teams, building trust, and developing people.
• Solid understanding of end-to-end customer journeys and delivery of high-quality solutions in a regulated environment.
• Strong problem-solving skills and a continuous improvement mindset.
   

Why youll enjoy leading in CJT

In CJT, youll be part of a team where strong leadership translates into better decisions for customers, smarter ways of working for colleagues, and meaningful progress on Forward 28 priorities.

Interested?

Please submit your CV and a short motivation outlining your relevant experience. We process applications on a continuous basis, so please apply as soon as possible. For questions about the role, please contact: Tribe Lead, Annine Bagger, anben@danskebank.dk