at Danske Bank
Investment BankingPosted 9 days ago
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**Business & Functional Specialist for Workflow Enablement Tribe in Vilnius, Lithuania** - **Drive** business process automation across Danske Bank's workflow platform, enabling reuse and accelerating delivery. - **Translate** complex business needs into clear, functional solutions via **workflow-driven systems** (BPMN/Camunda), **APIs**, and **AI agents**. - **Coordinate** cross-functional teams, manage stakeholder expectations, and ensure alignment across business, risk, and tech realms. - **Proven track record** in **ambiguous environments**, with **strong stakeholder management** and **process design** skills. - **Leverage** experience in **API** integration and **data flows**, combined with a **background** in **AI-driven** or automation solutions. - **Collaborate** with diverse, international teams to **maximise reusability** and **accelerate delivery** within the tribe and broader organisation. **Key Skills**: Business Analysis, Process Automation, Workflow Orchestration, AI Agents, APIs, Stakeholder Management, BPMN/Camunda, Process Design.
- Compensation
- €3,920 – €5,880 EUR
- City
- Vilnius
- Country
- Lithuania
Currency: € (EUR)
Full Job Description
Location: Vilnius, Lithuania
Join Danske Banks newest and most innovative tribe, where we are shaping the future of enterprise workflows and AI-driven automation. Our tribe develops and maintains the Group-wide workflow and case handling platform, leveraging a build once, use many times approach to power and automate critical processes across the organisation.
We are seeking an experienced business analyst for our Workflow and Task Management squad. This team focuses on developing reusable backend components and supporting customer journeys in their implementation. Collaborating closely with two other squads delivering reusable capabilities, the teams mission is to maximise reusability, accelerate delivery speed and drive alignment on standards across stakeholders.
Our tribe consists of a diverse group of professionals located across Lithuania, Denmark, Finland and India. The squad builds agentic automation solutions using workflow orchestration, AI agents and integration layers. You will work closely with other squads in the tribe while engaging directly with users of your solutions, including other development tribes and the service organisations end users.
This is a unique opportunity to contribute to innovation, standardisation and new ways of working, all while collaborating with a dedicated team of developers, analysts and architects.
You Will:
- Drive identification and structuring of automation opportunities within complex, ambiguous business processes
- Translate business needs into clear, end-to-end agentic solutions across workflows, APIs and AI agents
- Facilitate alignment across business, risk, legal and technical stakeholders, ensuring clear ownership and sign-off
- Coordinate cross-squad dependencies, integrations and delivery across systems and services
- Support and coordinate risk, compliance and governance processes required for production deployment
- Write high-quality user stories, define acceptance criteria and contribute to backlog prioritisation and refinement.
About You :
- Demonstrated ability to structure ambiguous business problems into clear, actionable requirements and solutions
- Background working in complex, cross-system environments with multiple stakeholders and dependencies
- Proven stakeholder management and facilitation skills across business, IT, risk and compliance functions
- Knowledge of workflow-driven systems (e.g. BPMN/Camunda) and end-to-end process design
- Familiarity with APIs, system integrations and data flows across multiple platforms
- Track record of working with, or strong interest in, AI-driven or automation solutions (agent-based, decision support or similar)
- Proactive, self-driven mindset with ability to challenge unclear requirements and drive alignment to decision
- Advanced English language skills
We offer:
Monthly salary range from 3920 EUR to 5880 EUR gross (based on your competencies relevant for the job). Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
See all the benefits HERE.
Your job function (position) in the job contract will be Technology Business Solutions.
If any further questions to the position, feel free to contact Chapter Lead Zilvinas Stoncius zilvinas.stoncius@danskebank.lt
