Crédit Agricole CIB is seeking an experienced IT Application Support Engineer for their Capital Markets IT department. The role involves supporting equity derivatives applications across front, middle, and back-office functions, managing user requests, resolving incidents, and participating in system releases and international collaboration.
Primary responsibilities include managing user requests, handling application incidents across 23 applications, coordinating CAB (Change Advisory Board) meetings, tracking problem resolutions, responding to regulatory inquiries, participating in disaster recovery tests, and supporting system releases and on-call duties.
The ideal candidate will have a Master's degree in IT or Engineering, with 3-5 years of experience in application support within capital markets, specifically in equity or financial environments. Strong analytical skills, understanding of capital market activities, and problem-solving capabilities are essential.
Crédit Agricole CIB offers a dynamic work environment with opportunities for professional growth, international exposure, and the chance to work within a large IT division of over 2,500 professionals. The role provides competitive compensation, potential for hybrid work, and the opportunity to contribute to innovative technological solutions in a global banking context.
