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Job Overview

The Non-Financial Regulatory Reporting Operations Group Manager is accountable for overseeing the end-to-end execution of the non-financial regulatory reporting function. This role ensures completeness, accuracy, and timeliness of regulatory reports while maintaining a strong control framework. The Group Manager designs, implements, and monitors controls including post-submission validation, issue management, and sustainable mitigation strategies. They lead governance activities by chairing control forums, managing escalations, and ensuring regulatory remediation plans are executed effectively. The Group Manager engages proactively with internal stakeholders including Compliance, Risk, and senior leaders to align practices with policy changes and regulatory updates. They drive standardization, automation, and process optimization initiatives to enhance data integrity and operational resilience. This role is responsible for the strategic oversight of audit and regulatory examination activities. The Group Manager mentors VPs and contributes to the leadership and development of the broader reporting team. They oversee the implementation of regulatory change management processes and ensure that enterprise standards are embedded in day-to-day operations. Through thought leadership and collaboration, the Group Manager strengthens the firm's regulatory reporting capabilities and risk posture.

Key Responsibilities:

• Strategic Leadership & Governance:

  • Manage multiple non-financial regulatory reporting teams or a functional area. Identify stakeholders and key organizations in order to build and manage relationships with each.

  • Be accountable for the end-to-end execution of non-financial regulatory reporting processes, ensuring adherence to regulatory requirements, internal policies, and control standards.

  • Review processes, procedures, strategy changes, and capacity plans to ensure productivity, inventory control, and turnaround time according to Service Level Agreements (SLAs).

  • Represent the NFRR function in senior governance and management forums, presenting reporting metrics, control assessments, and remediation updates to senior leadership.

  • Drive strategic initiatives to enhance the reporting ecosystem, including standardization and automation to improve data integrity and operational efficiency.

• Stakeholder & Regulator Engagement:

  • Act as a key liaison to senior partners in Compliance, Risk, Technology, and Business to align on expectations and drive process improvements.

  • Significant interaction with a wide range of senior bank and risk management colleagues, as well as external stakeholders such as regulators / auditors.

  • Engage with Product and ICRM stakeholders in strategic conversations around regulatory report design and ensuring conformance with new or amended regulations.

• People & Team Management:

  • Provide full people management responsibility for a team of VPs, AVPs, Officers, and Analysts, including performance management, career development, and succession planning.

  • Build an effective team through hiring exceptional candidates, coaching, collaboration, and motivation of staff.

  • Mentor and guide direct reports, fostering a culture of compliance, accountability, and continuous improvement.

  • Continue professional development to keep abreast of emerging technologies, methods and best practices.

• Operational Oversight:

  • Oversee the management of regulatory reporting issues and their remediation, ensuring sustainable solutions are implemented to prevent recurrence.

  • Resolve highly complex and varying issues that have substantial potential impact.

  • Ensure the completeness and accuracy of the reporting inventory at all times, overseeing governance routines and documentation.

  • Own and enhance the comprehensive control framework, including pre- and post-submission controls, issue management, and sustainable risk mitigation practices.

  • Proactively identify gaps in regulatory reporting and drive improvement where needed. Open and own material issues when needed.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience in Operations, preferably in regulatory reporting space

• Proven record of achievement in leading teams in a large, matrixed organization.

• Solid experience in transactional regulatory reporting.

• Proven experience working with demanding business stakeholders within a cross-functional matrix environment.

• Deep understanding of regulations and operational processes.

• Strong interpersonal skills to influence and spur change, facilitate, and enhance performance within a cross - functional environment.

• Proven experience leading a team.

• Analytical thinking skills.

• Effective workload management.

• Adequate level of proficiency with MS Office: Excel, PowerPoint and SharePoint with experience presenting to stakeholders and senior leadership. Understanding of AI and Data Science principles and their strategic application.

• Experience working both independently and in a team-oriented, collaborative environment.

Education:

• Bachelor's/University degree or equivalent experience in Finance, Accounting, Business, or a related field.  Master's degree is preferred.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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