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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Employee Relations (ER) Investigation Lead is an experienced employee relations practitioner and investigator, applying technical expertise, analytical abilities and interpersonal skills to investigate and address material workplace issues within Citis businesses and functions across multiple geographies. 

Responsibilities:

• Investigate HR related concerns raised through the Ethics Office and other channels (such as formal grievances), primarily relating to allegations of discrimination, harassment and retaliation.
• Responsible for the end-to-end investigative process, including planning, interviews, e-discovery, documentation review and report writing.
• Summarise findings of investigations in Reports of Investigation and grievance outcome letters that are accurate, clearly written, and thorough.
• Determine appropriate resolution of all allegations and findings, including assessing severity of substantiated findings in accordance with policies and procedures.
• Communicate findings as appropriate to management (including senior management), HR, and reporting parties across the franchise.
• Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services.
• Effectively manage a varied and challenging caseload of investigations to meet expected timeframes for completion.
• Provide regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders.
• Facilitate and/or participate in Disciplinary Review Panels and disciplinary hearings, providing summaries of investigations and guidance to Panels to ensure consistent determination of disciplinary action.
• Draft disciplinary outcome letters which clearly articulate disciplinary decisions and their rationale.
• Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.

Qualifications:

• 6 10+ years of experience, with a focus in Human Resources and/or Employee Relations investigations required.
• Strong knowledge of end-to-end investigation processes and protocols.
• Knowledge of employment policies, practices, and employment laws and regulations.
• Excellent verbal communication and writing skills.
• Self-motivated and with excellent attention to detail and accuracy.
• Strong analytical and organizational skills.
• Consistent demonstration of ownership and accountability (driven to do the right thing).
• Ability to work well in a fast-paced, collaborative, intense environment, and across multiple time zones.

Education:

• Bachelors/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Human Resources

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Job Family:

Employee Relations

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Time Type:

Full time

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Primary Location Full Time Salary Range:

223 400,00 z - 380 400,00 z

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

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