at Capgemini
ConsultanciesPosted 10 days ago
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**Support Managerefficiently manages workplace technologies, including device, virtual desktop, and Microsoft 365. Proactively troubleshoots complex incidents, optimizes services, and drives critical projects. Leads migrations, infrastructure upgrades, and best practice recommendations. Proficiency in scripting and automation, high-level design, and project proposal creation.**
- Compensation
- Not specified
- City
- Not specified
- Country
- Belgium
Currency: Not specified
Full Job Description
Job Description
Complete management and monitoring of workplace technologies, including end users device management, virtual desktops and collaboration/productivity tools (e.g. Microsoft 365). 3rd level support, investigating, diagnosing and fixing complex incidents. Drive Continual service improvement plans, execute complex changes, recommend best practices to clients. Actively involved in migrations or infra upgrades, review and contribute in high level design documents, evaluating new products and recommending infrastructure solutions.
Job Description - Grade Specific
Creates high level design diagrams Technical input for project proposals and service improvement plansInputs to sales, DCD, solutions and reviews​Provides scripting and automation inputs for the management of services
