at Capgemini

Consultancies

Posted 5 days ago

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Senior Service Delivery Manager: Lead cross-functional teams to deliver IT services, ensuring quality and customer satisfaction. Manage budgets, resources, and vendor relationships. Develop and implement service improvement strategies. Requires 7-10 years' experience in IT service management, PMP or similar certification, and strong knowledge of ITIL and Agile frameworks. Proficient in using JIRA and Confluence.

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