at Bank of America Merrill Lynch
Bulge Bracket Investment BanksPosted 4 days ago
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Senior Operations Manager: Direct day-to-day operations, enhancing customer service, and driving process improvements. Manage cross-functional team (10+), maintaining productivity using tools like Jira, Asana. Oversee customer support, ensuring high-quality service and resolution. Requires 7+ years of operations management experience, proven record in process improvement, and proficient in Lean Six Sigma.
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