at Capgemini
ConsultanciesPosted 11 days ago
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**Contact Center Senior Associate**: Leads process analysis, data research, and stakeholder interaction. Key responsibilities include shaping client vision, defining business requirements, and derivative process target processes. Must possess strong analytical skills, domain knowledge, and excellent stakeholder communication. Proven experience in business analysis and process transformation.
- Compensation
- Not specified
- City
- Manila
- Country
- Not specified
Currency: Not specified
Full Job Description
Job Description
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.
Job Description - Grade Specific
Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.
